At Verizon, we're not just a company - we're a community of innovators, thinkers, and doers who are passionate about making a difference in the world. As a leading telecommunications company, we're constantly pushing the boundaries of what's possible, and we're looking for talented individuals like you to join our team. As a Customer Sales and Service Representative, you'll be at the forefront of our customer service operations, delivering first-class experiences that exceed our customers' expectations.
In this remote role, you'll work from home with occasional in-person trainings and meetings, providing flexibility and work-life balance. As a Customer Sales and Service Representative, you'll be the primary point of contact for our customers, addressing their inquiries, resolving issues, and identifying opportunities to upsell or cross-sell our products and services. Your responsibilities will include:
To succeed in this role, you'll need to have a dedication to customer service excellence, with amazing communication skills and a positive, professional attitude. You should thrive in a fast-paced work environment and enjoy helping our customers connect to the digital world. Some of the essential qualifications for this role include:
While not required, having some of the following qualifications can make you an even more competitive candidate:
At Verizon, we're committed to helping our employees grow and develop their careers. As a Customer Sales and Service Representative, you'll have opportunities to:
As a remote employee, you'll work from home with occasional in-person trainings and meetings. Our company culture is built around a commitment to diversity, equity, and inclusion, and we strive to create an environment that is collaborative, inclusive, and empowering. We're proud to be an equal opportunity employer, and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
We offer a competitive salary and a comprehensive benefits package that includes:
The compensation range for this position is between $648.50 and $1,775.00 weekly based on a full-time schedule, depending on your location and confirmed job-related skills and experience. This is an incentive-based position with the potential to earn more.
If you're passionate about delivering exceptional customer experiences and have a talent for sales and customer service, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every "even better" qualification listed above - we want to hear from you if you have the skills and passion we're looking for. Apply today and take the first step towards a rewarding career with Verizon's V Team!
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