Introduction to Our Company and Industry
Optum, a leading global healthcare organization, is dedicated to delivering high-quality care, aided by cutting-edge technology, to improve the lives of millions of people worldwide. Our mission is to connect individuals with the care, pharmacy benefits, data, and resources they need to achieve optimal health and well-being. We pride ourselves on fostering a culture of diversity, inclusion, and innovation, where talented professionals can thrive and grow. As a Pharmacy Technician, you will play a vital role in our team, working collaboratively to drive success and make a meaningful impact on the communities we serve.
Job Overview and Responsibilities
As a Pharmacy Technician, you will provide operational support to our Prescription department, ensuring seamless and efficient processing of prescriptions. Your key responsibilities will include:
- Receiving and processing prescription requests in an accurate and timely manner to obtain provider approval
- Performing assigned prescription functions and duties in support of the prescription department
- Taking incoming calls and making outreach telephone calls to patients who have requested medication refills or renewals
- Processing medication requests following standard procedures
- Checking appropriate notes, pertinent lab results, and ordering labs required to support requests pending provider approval
- Ensuring patients are up-to-date with appointments and booking follow-up appointments as needed to sustain compliance with treatments
- Selecting and pending correct medication, dosage, sig, and number of refills, while selecting the correct pharmacy and updating agreements accordingly
- Processing prior authorizations for medications not covered by patients' insurance
- Performing tasks focused on fostering teamwork and dedication to patient safety and satisfaction
Essential and Preferred Qualifications
To succeed in this role, you will need:
- High School Diploma/GED (or higher)
- Current Pharmacy Technician license in the state of Massachusetts
- 1+ years of experience as a retail Pharmacy Technician
- Ability to maintain MA Pharmacy Technician licensure
Preferred qualifications include:
- Excellent organizational, communication, and interpersonal skills
- Previous experience with Pharmacy management software and operational platforms
- Adherence to UnitedHealth Group's Telecommuter Policy (for remote workers)
Skills and Competencies
To excel in this position, you will need to demonstrate:
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong organizational and time management skills
- Proficiency in Pharmacy management software and operational platforms (desired)
Career Growth Opportunities and Learning Benefits
At UnitedHealth Group, we are committed to supporting the growth and development of our employees. As a Pharmacy Technician, you will have access to:
- Comprehensive training and development programs
- Opportunities for career advancement and professional growth
- Performance rewards and recognition
- A supportive and collaborative work environment
Work Environment and Company Culture
Our company culture is built on a foundation of diversity, inclusion, and innovation. We pride ourselves on:
- Fostering a culture of respect, empathy, and understanding
- Encouraging open communication and collaboration
- Supporting the well-being and development of our employees
- Embracing diversity and promoting equal opportunities
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package, including:
- Paid Time Off and 8 Paid Holidays
- Medical, Dental, Vision, Life, and AD&D Insurance
- Short-term and Long-term Disability coverage
- 401(k) Savings Plan and Employee Stock Purchase Plan
- Education Reimbursement and Employee Discounts
- Employee Assistance Program and Voluntary Benefits
Conclusion and Call to Action
If you are a motivated and dedicated Pharmacy Technician looking to make a difference in the lives of others, we encourage you to apply for this exciting opportunity. Join our team and become part of a dynamic and supportive environment that values diversity, innovation, and excellence. Submit your application today and take the first step towards a rewarding and challenging career with UnitedHealth Group.
Apply now and discover a career that will challenge you, support you, and inspire you to grow and succeed.
Apply Now