Introduction to Wayfair and Our Mission
At Wayfair, we're on a mission to create the best possible shopping experience for our customers, and we're looking for talented individuals to join our team. As a leader in the e-commerce industry, we're committed to providing a wide selection of products, competitive pricing, and exceptional customer service. Our team is passionate about innovation, collaboration, and driving results, and we're seeking a highly motivated and experienced Business Account Manager to join our remote team in Dallas, USA.
Job Overview
As a Business Account Manager at Wayfair, you will be responsible for purchasing, managing, and growing a book of business. Your book will comprise of business clients in various industries, including office, property management, contractor, interior design, and facilities. In this role, you will be accountable for establishing new relationships, prospecting new business, and expanding existing accounts through proactive sales outreach. Additionally, you will be expected to leverage sales and service partners to support the client journey and their relationship with Wayfair Professional.
Key Responsibilities
- Maintain and grow your book of business quarter over quarter
- Represent a relentless focus on the client experience at every stage of their journey; from enrollment to supporting mature client relationships as they grow their business with Wayfair Professional
- Conduct site tours and walk-throughs of Wayfair Professional's site, product, and services offerings
- Hold engaging conversations through phone and email outreach with the goal of developing client relationships through recurring sales and a continuous pipeline of opportunities
- Act as an informed authority on Wayfair Professional's complete value and product and service capabilities
- Meet or exceed all sales metrics, not limited to but including, revenue and productivity objectives
- Collaborate with colleagues, partners, and suppliers to deliver an exceptional client experience
- Demonstrate a problem-solving, solution-driven mindset
- Embody Wayfair's Kin Standards as a North Star in all that we do
Essential Qualifications
To be successful in this role, you will need:
- Experience managing and growing a book of business (ideally B2B)
- Self-motivated and strong
- Skilled in B2B sales; strong business acumen and venture needs analysis
- Willingness to adapt and grow in a fast-paced, high-growth industry
- Ownership in your professional and sales development plans
- Strong written and verbal communication skills
- Experience with email, video conferencing, CRM, and spreadsheets (Preferred: Proficiency with Salesforce.com, Google Suite, Zoom/Google Meet; Experience working in a virtual environment)
Preferred Qualifications
While not required, the following qualifications are preferred:
- Bachelor's degree in a related field
- Previous experience working in a remote or virtual environment
- Familiarity with the e-commerce industry and Wayfair's products and services
- Proven track record of meeting or exceeding sales targets
- Strong analytical and problem-solving skills
Skills and Competencies
To succeed in this role, you will need to possess the following skills and competencies:
- Excellent communication and interpersonal skills
- Strong business acumen and sales skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to adapt to changing priorities and deadlines
- Strong organizational and time management skills
Career Growth Opportunities and Learning Benefits
At Wayfair, we're committed to helping our employees grow and develop in their careers. As a Business Account Manager, you will have access to:
- Comprehensive training and onboarding program
- Ongoing sales and product training
- Opportunities for career advancement and professional growth
- Access to industry-leading tools and technologies
- Collaborative and dynamic work environment
Work Environment and Company Culture
At Wayfair, we're proud of our company culture and work environment. As a remote employee, you will be part of a distributed team that values:
- Collaboration and teamwork
- Innovation and creativity
- Open communication and transparency
- Work-life balance and flexibility
- Diversity, equity, and inclusion
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- $27/hour salary
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
- Access to employee discounts and perks
Conclusion
If you're a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Business Account Manager at Wayfair, you will have the chance to grow your career, develop your skills, and be part of a dynamic and innovative team. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now!
Wayfair is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing reasonable accommodations to individuals with disabilities, and our recruitment process is designed to be accessible and inclusive. If you have any questions or need assistance with your application, please don't hesitate to contact us.
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