Note: The job is a remote job and is open to candidates in USA. Hilti Canada is a global leader in construction innovation, and they are seeking an Internal Rental Account Manager to serve as the direct link between the company and its customers. This role involves making sales calls, managing business plans, and collaborating with various departments to grow the customer base and strengthen market share.
Responsibilities
- Make over the phone sales growing a loyal customer base within a designated trade & geographical area while strengthening the company’s position or market share within the territory
- Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales
- Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools
- Demonstrate consultative selling; convince customers that they have a need for a product or service
- Discuss Hilti products and services over the phone with customers
- Identify the key roles within target companies and understand their responsibilities and needs; obtain contacts with decision makers at construction/ industrial companies
- Create business plans to identify customer potential and where product gaps exist in a customer’s current purchasing habits
- Collaborate with a variety of departments to be a successful account manager (materials management, logistics, credit, marketing, technical services, and customer service)
- Care for and maintain company assets, e.g. laptop, and smart phone to minimize loss due to damage or loss
- Participate in construction industry trade organizations to build relationships and network of contacts
- Additional duties as assigned
Skills
- High School Diploma or GED required
- Demonstrated aptitude of cold-calling skills over the phone to customers required
- Clear career progression with no more than 2 companies in the last 5 years
- Ability to thrive both independently and in a team environment
- Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts
- Excellent time management skills
- Must be persuasive, sales driven, customer focused, and a team player
- Must be able to build prospects and business relationships
- Proficient computer skills including MS Office Suite and smartphones
- Must maintain a professional business appearance in accordance with HNA dress policy at all times
- Career advancement may require domestic and/or global mobility
- Bachelor's Degree preferred or equivalent work experience
- One (1) year prior experience in customer service and/or sales working directly with customers preferred (either over phone or face-to-face)
- Some experience with reading and understanding construction documents preferred
- Previous experience of preparing professional sales presentations and quotes for customers
- Proficiency in SAP, CRM, Microsoft Office/access preferred
Benefits
- Medical/Dental/Vision effective the first day of the month following employment
- Team member Only coverage premiums paid by Hilti
- Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
- Business Travel Accident paid by Hilti
- Basic Dependent Life Insurance paid by Hilti
- Option Life, AD&D, and Critical Illness for team member and dependents
- Short-term Disability paid by Hilti
- Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
- Generous Paid Time Off policy and holidays including two days to give back to your local community
- Paid parental leave, sabbaticals, military leave
- Up to five days per year of back-up daycare
- Employee Assistance Program (EAP), company-paid wellness screenings
- Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate
Company Overview
Hilti is a global leader in providing technology to make construction faster, safer, and more sustainable. It was founded in undefined, and is headquartered in Oakville, Ontario, CA, with a workforce of 501-1000 employees. Its website is http://www.hilti.ca.
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