Join the American Express Team as an Infrastructure Engineer
American Express is seeking an experienced Infrastructure Engineer to join our team in New Jersey on a remote basis. As a key member of our tech group, you will have the opportunity to design, code, and deploy software that makes us an integral part of our clients' digital lives. We offer a collaborative, open, and inclusive environment where your voice is valued, and you have the autonomy to choose the tech you use to solve challenging problems.
About American Express
American Express is a global leader in financial services, providing a range of products and services to individuals and businesses around the world. Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction. We are committed to creating a diverse and inclusive work environment where everyone has the opportunity to grow and thrive.
Job Summary
As an Infrastructure Engineer at American Express, you will play a critical role in the design, development, and implementation of our technical infrastructure. You will work closely with cross-functional teams to ensure that our systems meet the needs of our business and customers. This is a full-time remote opportunity with a competitive salary of $27 per hour.
Key Responsibilities
- Contribute to the analysis of business, application, and technical infrastructure requirements.
- Support the design, build, development, and integration of infrastructure needed to support the business portfolio or infrastructure stage regarding robustness, resilience, availability, and efficiency.
- Lead initiatives that deliver functional end-to-end infrastructure solutions that adhere to Innovation standards.
- Plan, assign, and manage the effective utilization of Functional Help resources for the duration of the development life cycle, across multiple development teams.
- Oversee break/fix, incident, and issue activities across the team.
- Manage Architects or potentially Implementation Analysts in the local market team.
- Monitor, control, and report Functional Help consumption throughout the development life cycle.
- Serve as the primary point of contact for business/development teams or vendors needing support in resolving issues.
- Coordinate Task resources in the resolution/anticipation of issues where necessary.
- Enforce production confirmation practices.
- Work with the utilization of technical informed authority ability to advance the design of technical solutions/enhancements.
- Aid quality assessments by supporting quality rating measures on key changes.
- Contribute to the development of strategies and procedures for the production and administration support capability.
- Communicate ITIL (Information Technology Infrastructure Library) compliance process conformance for incident, issue, and change management.
Essential Qualifications
- Bachelor's degree in a related field.
- 2+ years of engineering experience in a mainframe environment.
- Experience with the design and implementation of mainframe and distributed applications.
- 2+ years of experience with mainframe systems, hardware, and operating systems.
- 2+ years of experience monitoring issues, change and incident tickets, enforcing compliance with ability, root cause analysis, and change quality targets.
Preferred Qualifications
- Excellent written and verbal communication skills.
- Previous experience in an operations or support role.
Skills and Competencies
To succeed in this role, you will need:
- Strong technical skills in mainframe systems, hardware, and operating systems.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Strong attention to detail and ability to prioritize tasks.
Career Growth Opportunities and Learning Benefits
At American Express, we are committed to the growth and development of our employees. We offer a range of opportunities for career advancement, including:
- Professional development programs.
- Mentorship opportunities.
- Training and education programs.
- Cross-functional team projects.
Work Environment and Company Culture
Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction. We offer a collaborative, open, and inclusive environment where everyone has the opportunity to grow and thrive. As a remote employee, you will have the flexibility to work from home and maintain a healthy work-life balance.
Compensation, Perks, and Benefits
We offer a competitive salary of $27 per hour, as well as a range of benefits, including:
- Comprehensive health insurance.
- Retirement savings plan.
- Paid time off.
- Flexible work arrangements.
Conclusion
If you are a motivated and experienced Infrastructure Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity at American Express. As a global leader in financial services, we offer a range of opportunities for career advancement and professional growth. We look forward to hearing from you!
Apply now and join our team as an Infrastructure Engineer - American Express Remote Job in New Jersey - $27/Hr - Full-Time Opportunity with Global Leader in Financial Services.
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