Introduction to American Airlines and Our Mission
At American Airlines, we are passionate about connecting people and places, fostering a sense of community, and making the world a smaller, more accessible place. As a leader in the aviation industry, we are committed to providing exceptional service, ensuring the safety of our passengers and employees, and promoting a culture of diversity, equity, and inclusion. Our mission is to care for people on life's journey, and we are dedicated to making a positive impact on the lives of our customers, employees, and the communities we serve.
Job Overview and Responsibilities
We are seeking an experienced IT Infrastructure Engineer to join our team, working remotely with a competitive salary of $24/hour. As a member of our IT Infrastructure Group, you will play a critical role in designing, implementing, and maintaining our infrastructure, ensuring the smooth operation of our systems and applications. Your responsibilities will include:
- Designing and implementing conventional and cloud-based infrastructure solutions based on plans from system architects
- Providing expert knowledge of concepts related to server load balancing, WAS clustering, and other application scaling concepts
- Investigating and resolving middleware issues across development, testing, and production environments
- Proactively monitoring local and remote data center operations and equipment, including UPSs, air conditioning, power, office security systems, and all data center processes and procedures
- Supporting a culture of sharing and collaboration among the team, staying up-to-date with systems technology best practices, and suggesting improvements or changes
- Maintaining and updating Windows Active Directory, including DNS and Group Policies
- Providing guidance to lower-level professionals and assisting when necessary
- Traveling as required, with a rotational schedule for on-call off-hours support
Essential Qualifications and Skills
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training
- At least 2 years of experience as an organization or infrastructure engineer or administrator
- Advanced ability to think critically and design solutions for current and future business conditions, including future technology and business design changes
- In-depth knowledge of IT business operations, systems requirements, and processes
- Demonstrated expertise in:
- Server Administration - Linux (RHEL/CentOS 7/8) and Windows (2012/2016)
- Infrastructure as Code - Terraform, Python, Slam, and PowerShell
- Cloud Technologies - Design, development, and delivery of cloud-native applications (Microsoft Azure, AWS, IBM Cloud)
- DevOps - CI/CD, GitHub, Artifactory, or Jenkins
- Containerization - Docker, Kubernetes, Cloud Foundry
- Server and Application Monitoring - Dynatrace, LogDNA, and SysDig
- Ability to analyze complex problems and implement solutions and/or workarounds
- Ability to handle multiple tasks concurrently with a strong desire to learn and expand depth of knowledge
- Ability to thrive in a fast-paced environment and leverage best practices
- Demonstrated drive, flexibility, and ability to adapt to changing needs and workplaces
- Proficiency in Agile project management methodology, specifically within the infrastructure area
Preferred Qualifications and Skills
While not required, the following qualifications and skills are preferred:
- A Master's degree in Computer Science, Computer Engineering, Information Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training
- 2+ years of experience as an organization or infrastructure engineer or administrator
Career Growth Opportunities and Learning Benefits
At American Airlines, we are committed to the growth and development of our employees. As an IT Infrastructure Engineer, you will have access to:
- Ongoing training and professional development opportunities to enhance your skills and knowledge
- Mentorship and coaching from experienced professionals in the field
- Opportunities to work on complex and challenging projects, developing your problem-solving and critical thinking skills
- A collaborative and dynamic work environment, with a team of experienced professionals who are passionate about their work
Work Environment and Company Culture
At American Airlines, we pride ourselves on our inclusive and diverse workplace culture. We believe that our employees are our greatest asset, and we are committed to creating an environment that is supportive, collaborative, and empowering. As an IT Infrastructure Engineer, you will be part of a team that values:
- Diversity, equity, and inclusion, with a focus on creating a workplace culture that is welcoming and inclusive to all employees
- Collaboration and teamwork, with a focus on sharing knowledge, expertise, and best practices
- Innovation and creativity, with a focus on developing new solutions and approaches to complex problems
- Employee well-being and work-life balance, with a focus on supporting the physical, emotional, and mental health of our employees
Compensation, Perks, and Benefits
As an IT Infrastructure Engineer at American Airlines, you will be eligible for a competitive salary of $24/hour, as well as a range of benefits and perks, including:
- Medical benefits, including health, dental, prescription, and vision coverage
- Wellness programs, including virtual doctor visits, flexible spending accounts, and more
- 401(k) program, with employer contributions available after one year
- Additional benefits, including employee assistance programs, pet insurance, and discounts on hotels, cars, cruises, and more
Conclusion and Call to Action
If you are a motivated and experienced IT Infrastructure Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the chance to work on complex and challenging projects, develop your skills and knowledge, and contribute to the success of American Airlines. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now and let's discuss how you can become a vital part of our success story.
Apply Now