Introduction to Wayfair and the Role
Wayfair, one of the world's leading e-commerce companies, is seeking an experienced Resource Security Chief to join its team near Brunswick, Maine. As a key member of the Store Administration group, you will play a crucial role in achieving organizational targets by managing all Resource Security projects and initiatives within the store. This position offers a competitive salary of $30/hour and the opportunity to work remotely. If you are a motivated and experienced professional in loss prevention and asset protection, we encourage you to apply for this exciting opportunity.
Key Responsibilities
As a Resource Security Chief, your primary responsibilities will include:
- Upholding the Store Administration group in accomplishing organizational targets by managing all Resource Security projects and initiatives within the store
- Keeping partners, clients, and the store safe by preventing external theft and minimizing exposure to loss and fraud
- Coordinating with law enforcement, insurance experts, and other retailers to identify and create extensive case files for repeat external theft culprits
- Supporting the District Asset Protection Manager(s) by conducting awareness training, root cause analysis, and risk assessments
- Leading ongoing product security training, ensuring timely completion of certification programs, and assisting with all new hire training and in-depth training for specific positions
- Conducting weekly data analysis to evaluate and cover trends to store management and DAPM
- Assisting the General Manager with planning, preparing, and executing the annual inventory
External and Internal Theft Identification and Mitigation
Your responsibilities will also include:
- Detecting, investigating, and documenting internal and external theft, and other violations of law and/or company policy
- Administering case development and disposition, and effectively managing multiple case files
- Monitoring for signs of external and internal loss and reporting all conditions or incidents to the District Asset Protection Manager
- Utilizing covert equipment within company policy
- Proactively monitoring controls and conducting local and remote surveillance to detect possible unscrupulous activity - internal and external
- Using retail exception reporting tools and cash over/short reports to identify and respond to unusual or suspicious activity and training opportunities
Physical Security and Safety
You will be responsible for:
- Conducting store asset protection assessments to ensure compliance with company processes and legal requirements
- Ensuring compliance with physical structure security, including key control, monthly alarm tests, alarm call response, and store alarm call list maintenance
- Ensuring the safety and security of associates, customers, and property per local regulations, including off-site and outside storage areas
- Maintaining vendor and company certifications required to assess/conduct services, staying informed on current OSHA regulations relevant to the store environment, and ensuring store compliance
- Ensuring all necessary licenses and permits related to areas of responsibility are current and working with appropriate departments to renew before expiration
Talent and Team Development
Your responsibilities will include:
- Recruiting, hiring, and staffing a team of professional and effective asset protection associates
- Conducting new hire orientation and physical security manager store walks
- Creating weekly team schedules to ensure adequate coverage of the facility at all times
- Developing and delivering team performance reviews
- Training all store associates and managers on company safety and security programs to ensure compliance
- Training all Asset Protection associates and creating development plans
- Building cross-functional relationships with all store leadership
Requirements and Qualifications
To be successful in this role, you will need:
- Several years of asset protection experience
- Several years of management experience required
- A bachelor's degree preferred
- WZ or CFI certification preferred
- Experience in a multi-unit or large box Asset Protection manager capacity required
- A flexible schedule (evenings, weekends, and some holidays) required
- Ability to form strong relationships with associates required
Career Growth Opportunities and Learning Benefits
At Wayfair, we are committed to the growth and development of our associates. As a Resource Security Chief, you will have access to:
- Ongoing training and development programs to enhance your skills and knowledge
- Opportunities for career advancement and professional growth
- A collaborative and dynamic work environment that encourages innovation and creativity
- A comprehensive benefits package, including competitive salary, health insurance, and retirement savings plan
Work Environment and Company Culture
Wayfair is a fast-paced and dynamic company that values innovation, creativity, and collaboration. Our company culture is built on a foundation of:
- Respect and inclusivity for all associates
- A commitment to excellence and continuous improvement
- A focus on customer satisfaction and experience
- A collaborative and dynamic work environment that encourages open communication and feedback
Compensation, Perks, and Benefits
We offer a competitive salary of $30/hour, as well as a comprehensive benefits package that includes:
- Health insurance
- Retirement savings plan
- Paid time off and holidays
- Opportunities for career advancement and professional growth
- A collaborative and dynamic work environment that encourages innovation and creativity
Conclusion
If you are a motivated and experienced professional in loss prevention and asset protection, we encourage you to apply for this exciting opportunity to join our team as a Resource Security Chief. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is a unique chance to take your career to the next level. Apply now and join our team of dedicated professionals who are passionate about delivering exceptional customer experiences and driving business success.
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