About LifeLink
At LifeLink, we are dedicated to maximizing the gift of life while giving hope to donor families and transplant patients. Our vision is to honor donors and save lives through organ and tissue donation. With a rich history dating back to 1982, we have established a culture of compassion, excellence, legacy, people, and quality. Our team of dedicated professionals is committed to making a difference in the lives of others, and we invite you to join us on this mission.
Why Choose LifeLink?
We offer a unique work environment that is both challenging and rewarding. As a member of our team, you can expect:
- Amazing culture and work environment since 1982
- Company-paid Medical, Dental, Disability & Life Insurance
- Generous company-paid Pension Plan for your Retirement
- Paid Vacation, Sick Days & Holidays
- Encouraging career track with opportunities for growth and development
- Fitness Membership Reimbursement
- And much more!
Join Our Team
We are seeking an experienced Donation Coordinator 2 to join our remote tissue donation team. As a key member of our team, you will be responsible for evaluating referrals for potential tissue donation, completing the authorization or donor disclosure process with the next of kin, and coordinating the tissue donation process following established LifeLink policies and procedures.
Key Responsibilities
The successful candidate will be responsible for:
- Identifying the legal next of kin, completing the approach process, and working empathetically and professionally with grieving families to communicate donation opportunities
- Conducting the medical and social history interview and completing the authorization or donor disclosure process
- Performing a detailed donor evaluation following policies and procedures to determine medical suitability based on established criteria
- Obtaining contact information necessary for family/next of kin approach, gathering pertinent logistical information to coordinate the donation process, and bringing about a successful authorization or donor disclosure for the recovery of tissues
- Interacting with referring institution/hospital, medical examiner/coroner, and funeral home personnel to complete the tissue donation screening/evaluation process
- Communicating with appropriate personnel according to established protocols with exemplary customer service
- Completing timely and appropriate documentation of all processes following established procedures
- Verifying the accuracy of referral data entry and donation outcomes within the designated electronic system
- Participating in training and departmental quality review activities for donor screening and authorization/donor disclosure processes at the direction of leadership
- Attending and participating in required departmental meetings and/or workshops for ongoing education and professional development
Requirements
To be successful in this role, you will need:
- A medical-related degree/certification or experience in a related tissue banking position or appropriate experience in a medical environment or family/social services field
- The ability to multitask, perform in a high call volume environment, and work in a team setting
- The ability to handle a work schedule that may require response to emergency coverage
- Strong communication and interpersonal skills to converse with all levels of medical professionals
- The ability to work independently, adhering to prescribed guidelines and protocols, while exercising good judgment in seeking appropriate guidance as required
- The physical ability to lift and carry equipment varying in weight up to 25lbs
Working Conditions
This is a night shift position, working 7pm-7am, with the potential for remote work consistent with the needs of LifeLink, the department, and in accordance with company policy. Special circumstances may require additional hours. Working conditions are fully supported in a 24/7 call center/office environment, working up to 12 hours on shifts; includes working after business hours, weekends, and holidays.
OSHA Risk Classification
This position has a low OSHA risk classification.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
Apply Now