About Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
About the Role
We're seeking an experienced and passionate Experience Designer II to join our team at Verizon. As a key member of our Experience Design team, you'll have the opportunity to impact one of the largest consumer presences in America, supporting millions of daily customer interactions across an omnichannel ecosystem and a growing consumer product portfolio. With global offices and hybrid work environments, the team is assembling the brightest designers, design strategists, and product managers to collaborate with cross-disciplinary teams, shaping the future of the customer experience.
Key Responsibilities
- Envision, create, and maintain end-to-end customer activities for various consumer-facing products and services.
- Work within existing processes to help solve well-defined problems, producing sound, effective design solutions while collaborating with the team to develop new ideas.
- Apply patterns from the Verizon Design System to create a consistent user experience.
- Thoroughly explore, refine, and document design solutions.
- Actively explore user context, and engage in target user activities when possible.
- Participate in insight-gathering activities (informal or formal, primary or secondary) and create design solutions that leverage user insights.
- Actively research competitive products, industry trends, and topics.
- Stay updated on Verizon's business, strategy, and organizational structure.
- Effectively design solutions within Verizon's business context and revenue model.
- Maintain a working knowledge of UI standards for common platforms (iOS, Android, Web).
- Work within Verizon's front-end and back-end technology constraints and capabilities.
- Give and receive constructive feedback.
- Participate in identifying appropriate design problems and opportunities within a brief.
- Generate multiple credible design solutions with guidance.
- Manage time appropriately aligned to team objectives and projects.
What We're Looking For
We're looking for a highly skilled and experienced Experience Designer II who possesses the following qualifications:
- Bachelor's degree or four or more years of work experience.
- Three or more years of relevant work experience.
- Experience with common design software (Figma, Adobe, etc.).
We also welcome candidates with the following additional qualifications:
- Bachelor's or Master's degree in Design.
- Portfolio of professional work.
- Experience with Agile software delivery environments.
- Contributed to multiple design programs or shipped products with a large user base.
- Contributed to overall product success.
- Experience with Fortune 500 organizational environments.
Skills and Competencies
To succeed in this role, you'll need to possess the following skills and competencies:
- Strong understanding of user-centered design principles and human-centered design methodologies.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strong problem-solving skills, with the ability to analyze complex problems and develop effective solutions.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Strong attention to detail, with a focus on delivering high-quality results.
- Ability to adapt to changing requirements and priorities.
- Strong analytical and critical thinking skills, with the ability to evaluate complex data and make informed decisions.
Career Growth Opportunities and Learning Benefits
At Verizon, we're committed to helping our employees grow and develop their careers. As an Experience Designer II, you'll have access to a range of learning and development opportunities, including:
- Training and development programs, designed to help you develop your skills and knowledge.
- Mentorship and coaching, to help you navigate your career and achieve your goals.
- Opportunities to work on high-profile projects and contribute to the development of new products and services.
- Access to industry-leading tools and technologies, to help you stay up-to-date with the latest trends and innovations.
Work Environment and Company Culture
As a hybrid employee, you'll have the flexibility to work from home and in our offices, with a defined schedule and set office days. Our company culture is built on a foundation of collaboration, innovation, and customer-centricity. We're committed to creating a workplace that's inclusive, diverse, and supportive, where everyone feels valued and empowered to contribute their best.
Compensation, Perks, and Benefits
We offer a competitive salary, with a range of benefits and perks, including:
- Health and wellness benefits, including medical, dental, and vision coverage.
- Short-term incentives and bonuses.
- 401(k) Savings Plan and stock incentive programs.
- Paid time off and parental leave.
- Adoption assistance and tuition assistance.
- Other incentives and perks, designed to support your well-being and career development.
For part-time employees, benefits may vary depending on individual circumstances.
Conclusion
If you're a passionate and experienced Experience Designer II, looking for a challenging and rewarding role, we encourage you to apply. At Verizon, we're committed to creating a workplace that's inclusive, diverse, and supportive, where everyone feels valued and empowered to contribute their best. Join our team and help us shape the future of the customer experience.
Apply Now!
Don't hesitate to apply today and let's build the future together.
Apply Now
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