Join the Team at CargoTrans Inc. as a Customs Brokerage and Compliance Manager
Contribute to a meaningful mission at CargoTrans Inc. We are seeking a highly skilled and experienced Customs Brokerage and Compliance Manager to join our team in New York. This position offers a hybrid work model, combining remote work with time in our office. As a key member of our team, you will oversee the import and brokerage operations to ensure profitability and drive success.
About Us
CargoTrans is a boutique third-party logistics provider that is committed to making the world smaller by improving supply chain efficiencies and breaking down barriers between all stakeholders. Our clients enjoy a custom, tech-enabled supply chain solution, supported by close partnerships with the best humans in the business, like you! At CargoTrans, we take pride in our culture which is inclusive, high-energy, positive, and collaborative. We focus on training and mentorship opportunities in order to grow and elevate our people. We love to promote from within and empower team members to take control of their careers.
Overview of the Role
The Customs Brokerage & Compliance Manager at CargoTrans will oversee the import and brokerage operations to ensure profitability. This individual will oversee a great team of brokerage professionals and will lend their expertise to further develop them. The successful candidate will have a strong and diverse skillset in relevant areas to drive success.
Key Responsibilities
- Adhere to, train and advise team in areas of Customs Brokerage Regulations
- Monitor team performance against company standards and department goals; regular audit of shipment documents and accounting
- Monitor problem files and implement corrective action when needed
- Issue work instructions (SOPs) to team members to ensure timely and orderly file flow including release, billing, and auditing
- Evaluate processes and improve where necessary to increase efficiencies and improve performance
- Monitor staff training needs; identify and develop training objectives
- ACH Preparation-audit all ACH payments / authorize for payment to CBP
- Conduct regular staff meetings; communicate department goals, expectations, and recognitions
- Daily follow-up on documentation discrepancy issues
- Escalate any unresolved issues or risks before they materially impact CargoTrans
- Collaborate with other departments to deliver high level of service to customers
- Train and assist other members of the team with filing ISF, filing entries, use of CW and CBP/OGA inquiries as applied toward entries
- Educate customers about U.S. Customs and Other Government Agency (OGA) requirements
- Perform other duties as assigned
Essential Qualifications
- Licensed Customs House Broker
- Proven analytical and problem-solving skills
- Excellent communication skills, both verbal and written
- Understanding of freight forwarding, customs entries, and industry knowledge
- Excellent team-building, development, and leadership skills
- Good planning and organization skills; ability to multitask and be a self-starter working with minimal oversight
- Ability to work with demanding deadlines in a high-pressure environment
- Advanced understanding of USHTS and Customs Regulations
- Has experience with CBP and OGA clearances for all commodities handled by the CHB department
- Advanced knowledge of CargoWise CBP reports and the ability to use CargoWise to organize workload and maximize efficiency
- Bachelor’s Degree / Minimum of 5 years’ experience as an Entry Writer and people manager
Preferred Qualifications
- Experience with CBP and OGA clearances for all commodities handled by the CHB department
- Knowledge of CargoWise CBP reports and the ability to use CargoWise to organize workload and maximize efficiency
- Certifications in customs brokerage and compliance
Skills and Competencies
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong leadership and team management skills
- Ability to adapt to changing circumstances and priorities
Career Growth Opportunities and Learning Benefits
At CargoTrans, we are committed to the growth and development of our team members. We offer:
- Meaningful employee perks: Paid day off on Your Birthday, Paid day off to Volunteer, Anniversary recognitions, including paid sabbaticals
- Learning & Development opportunities
- Remote work stipend and more!
Work Environment and Company Culture
At CargoTrans, we pride ourselves on our inclusive, high-energy, positive, and collaborative culture. We offer:
- A truly inclusive culture where all are welcome, and your voice is heard
- Remote-first flexible work environment where work-life balance is respected
- Attractive total compensation package, including time off and benefits options
Compensation and Benefits
We offer a competitive compensation package, including:
- A salary of a competitive salary
- Attractive total compensation package, including time off and benefits options
Why Join CargoTrans?
At CargoTrans, we are committed to making the world smaller by improving supply chain efficiencies and breaking down barriers between all stakeholders. We offer:
- A truly inclusive culture where all are welcome, and your voice is heard
- Remote-first flexible work environment where work-life balance is respected
- Attractive total compensation package, including time off and benefits options
- Meaningful employee perks: Paid day off on Your Birthday, Paid day off to Volunteer, Anniversary recognitions, including paid sabbaticals
- Learning & Development opportunities
- Remote work stipend and more!
How to Apply
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
CargoTrans is an Equal Opportunity Employer. The Company is committed to the principles of equal employment opportunity for all employees and applicants for employment.
Apply Now