Join Our Team as a Part-Time Remote Enrollment Advisor
St. George's University (SGU) is seeking a highly motivated and creative Part-time Remote Enrollment Advisor to join our Office of Marketing, Recruitment, and Enrollment Operations (MREO) team! As the initial point of contact for prospective students, you will play a crucial role in assessing their educational needs, providing detailed information about our programs, and supporting them throughout the application process. If you're passionate about helping others achieve their educational goals and have a strong background in admissions, recruitment, or customer service, we want to hear from you!
About St. George's University
St. George's University (SGU) is a leading international medical school and a popular choice for students seeking a high-quality education in medicine, veterinary medicine, and other health sciences. With a strong reputation for academic excellence, innovative research, and a commitment to student success, SGU has become a top destination for students from around the world. Our MREO team is dedicated to providing exceptional support to prospective students, and we're looking for a talented Enrollment Advisor to join our team.
Key Responsibilities
- Initial Point of Contact: Serve as the first point of contact for prospective students considering enrollment at SGU, providing a warm and welcoming experience.
- Communication and Outreach: Handle inbound and outbound outreach via calls, texts, emails, and other communication channels to engage prospective students and provide information about our programs.
- Assessing Educational Needs: Assess prospective students' educational goals and match them to SGU programs and differentiators, ensuring a personalized and informed experience.
- Goal Setting and Follow-up: Assist students in setting short-term goals and follow up with them to ensure they're on track to achieve their objectives.
- Program Knowledge: Maintain a high level of knowledge about SGU programs, services, and market competitors, communicating information with confidence and transparency.
- Guidance and Support: Provide guidance and support during the initial enrollment process, addressing any questions or concerns prospective students may have.
- Overcoming Obstacles: Identify, understand, and respond to difficulties and overcome obstacles encountered in the enrollment process, ensuring a smooth and seamless experience.
- Collaboration and Communication: Maintain regular communication with the In-House and Field Teams and their leadership to facilitate referrals, escalations, and encourage attendance at recruitment events.
- Technology and Data Management: Utilize multiple technology platforms to track all communication and interactions with prospective students, ensuring accurate and up-to-date records.
- Administrative Tasks: Perform miscellaneous administrative tasks and projects as needed, demonstrating flexibility and adaptability.
Essential Qualifications
Education
- Bachelor's Degree: A Bachelor's degree is preferred, although not required.
Experience
- Education-Related Experience: 2+ years of experience in an education-related field, preferably in admissions, recruitment, or advising.
Skills and Competencies
- Admissions and Recruitment Skills: Strong admissions, recruiting, or customer service skills, with the ability to engage and connect with prospective students from diverse backgrounds and life stages.
- Self-Motivation: Self-motivated with an interest in working to help others achieve their educational goals.
- Fast-Paced Environment: Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines.
- Technology Skills: Knowledge of Salesforce or other Customer Relationship Management software (CRM), with excellent organizational, project, and time management skills.
- Communication Skills: Adept at listening and communicating, both verbally and in writing, with a strong focus on providing exceptional customer service.
Work Environment and Culture
At St. George's University, we're committed to creating a positive, creative, and collaborative work environment that supports the growth and development of our team members. As a fully remote position, you'll have the flexibility to work from anywhere, with a schedule that includes evenings and weekends.
Schedule and Pay
- Part-Time Schedule: A typical work week is 20 hours, with a schedule that includes Monday through Friday 5-8 pm EST and/or Saturdays 10am-3pm EST.
- Pay: $26.15 - $30.77 per hour, depending on experience.
Career Growth Opportunities and Learning Benefits
At SGU, we're committed to supporting the career growth and development of our team members. As an Enrollment Advisor, you'll have opportunities to:
- Develop Your Skills: Enhance your knowledge and skills in admissions, recruitment, and customer service, with a focus on providing exceptional support to prospective students.
- Advance Your Career: Take advantage of opportunities for career advancement within the MREO team or across the university.
- Collaborate with Colleagues: Work closely with colleagues across the university, building relationships and networks that support your professional growth.
Why Join Our Team?
By joining our team as a Part-time Remote Enrollment Advisor, you'll have the opportunity to:
- Make a Difference: Play a critical role in supporting prospective students as they pursue their educational goals.
- Work with a Global Community: Collaborate with colleagues and students from around the world, fostering a sense of community and connection.
- Enjoy a Flexible Work Environment: Work from anywhere, with a schedule that offers flexibility and work-life balance.
- Develop Your Career: Take advantage of opportunities for career growth and development, enhancing your skills and expertise.
How to Apply
If you're passionate about helping others achieve their educational goals and have a strong background in admissions, recruitment, or customer service, we encourage you to apply for this exciting opportunity. Please submit your formal application here: https://sgu.csod.com/ux/ats/careersite/7/home/requisition/1416?c=sgu
Don't miss this opportunity to join our team and make a difference in the lives of prospective students! Apply today and let's build the future together.
Apply Now