Dorsia is a hospitality-tech innovation company that is redefining access to in-demand restaurants and experiences. They are seeking a dynamic and creative Social Media and Community Manager to lead their social presence and manage community engagement, ensuring the brand's digital presence reflects its distinctive tone and cultural relevance.
Responsibilities
- Develop and manage multi-platform social strategies for Dorsia, @food, The Supper Club, and Surface
- Plan and publish content across Instagram, TikTok, LinkedIn, and emerging platforms (e.g., Reddit)
- Maintain a consistent brand voice and visual identity across all platforms
- Partner with internal teams (Editorial, Partnerships, Events, PR) to align messaging and content calendars
- Manage community engagement: monitor DMs, comments, and mentions; proactively engage with followers and relevant accounts
- Maintain a curated list of 20–30 active ambassadors/influencers per month
- Manage end-to-end influencer partnerships, from identification and outreach to contracting and performance tracking
- Develop and distribute monthly ambassador briefs with campaign goals, messaging, and creative guidelines
- Review and approve influencer content, ensuring alignment with brand standards
- Experiment with new influencer formats and collaboration types to maximize ROI
- Collaborate with the creative and editorial teams on shoots, campaigns, and storytelling opportunities
- Provide creative guidance to freelancers, agencies, or contributors as needed
- Ensure timely publishing and coordination with event activations and partnership announcements
- Track engagement metrics (likes, shares, saves, mentions, follower growth) across all channels
- Maintain a social dashboard/report to monitor performance and inform strategy
- Present key insights and recommendations to leadership on a monthly basis
- Stay current with trends, algorithm changes, and best practices in digital media
- Act as the digital face of Dorsia and its brands — embodying our values of sophistication, curiosity, and cultural connection
- Build and maintain strong relationships with our community, creators, and media partners
- Support social coverage during events, launches, and experiences
Skills
- 1-3 years of experience in social media management, preferably within hospitality, media, or lifestyle brands
- Deep understanding of Instagram, TikTok, and emerging social platforms
- Proven success in influencer and community management
- Excellent writing, communication, and project management skills
- Strong creative sensibility with an eye for design and storytelling
- Comfortable analyzing metrics and drawing insights from data
- Experience with social media scheduling and analytics tools (e.g., Later, Sprout, Dash Hudson)
- Ability to thrive in a fast-paced, high-touch environment with multiple brand voices
Benefits
- Equity
- Flexible PTO
- Medical, dental and vision insurance
- 401(k)
- FSA
- Commuter benefits
- Access to One Medical, Teladoc, Talkspace, Kindbody
- In-office lunch 3 days a week
- Employee Dining Credits
Company Overview
Dorsia is a members-only platform that offers reservations at in-demand restaurants in major cities It was founded in 2021, and is headquartered in Miami Beach, Florida, USA, with a workforce of 11-50 employees. Its website is https://www.dorsia.com.
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