Teleperformance is seeking a highly skilled and experienced Senior Genesys Cloud Developer to join our team in a 100% remote work arrangement. As a Senior Genesys Cloud Developer, you will be responsible for designing, developing, implementing, and supporting Genesys Cloud Self Service IVR, Bot Flow, Scripting, Email, Chat, Campaigns, and handling day-to-day requirements for Genesys Cloud Development (non-ACD). If you have a passion for innovative technologies and a strong background in Genesys Cloud development, we encourage you to apply for this exciting opportunity.
Teleperformance is a global, digital business services company that delivers advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
At Teleperformance, we offer a comprehensive benefits package that includes:
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
At Teleperformance, we believe in providing opportunities for growth and development. Our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company. We are committed to helping you achieve your career goals and providing a supportive and inclusive work environment.
The purpose of this role is to develop, implement, and support Genesys Cloud Self Service IVR, Bot Flow, Scripting, Email, Chat, Campaigns, and handle day-to-day requirements for Genesys Cloud Development (non-ACD). You will work closely with end-users and other IT team members to understand business requirements and drive the analysis and design of quality technical solutions.
As a Senior Genesys Cloud Developer, your key responsibilities will include:
To be successful in this role, you will need to have:
At Teleperformance, we are committed to providing opportunities for growth and development. We offer:
At Teleperformance, we believe in creating a work environment that is conducive to happiness and a healthy work-life balance. We offer:
We offer a comprehensive compensation package that includes:
If you are a motivated and experienced Senior Genesys Cloud Developer looking for a new challenge, we encourage you to apply for this exciting opportunity. At Teleperformance, we are committed to providing a supportive and inclusive work environment that allows you to grow and develop your skills. We look forward to hearing from you!
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