Note: The job is a remote job and is open to candidates in USA. Comcast is a Fortune 50 leader in media and technology, seeking to promote and sell their products and services. The Inbound Sales Representative will utilize a consultative sales approach to meet customer needs and exceed sales targets while providing exceptional service and building lasting relationships.
Responsibilities
- Sales & Customer Engagement: Consistently meet or exceed sales targets by responding to inbound inquiries, engaging new and existing customers through consultative techniques, identifying needs, overcoming objections, and recommending tailored solutions
- Customer Support & Relationship Building: Deliver exceptional service by addressing inquiries, resolving issues, and converting support interactions into sales opportunities. Build positive, lasting relationships through transparent communication and accurate information
- Product & Process Expertise: Educate customers on products and services using available tools and resources while adhering to established sales and operational processes to ensure consistency, compliance, and quality
- Professionalism & Integrity: Maintain a respectful, friendly, and professional demeanor. Apply sound judgment within company policies and guidelines, including safeguarding Customer Proprietary Network Information (CPNI) and Personally Identifiable Information (PII)
- Communication & Interpersonal Skills: Demonstrate strong listening, verbal, and written communication skills, along with effective problem-solving and de-escalation techniques in high-pressure or challenging situations
- Adaptability & Growth Mindset: Operate effectively in a fast-paced, dynamic, and virtual environment. Show resilience under pressure and proactively engage in continuous learning through training, coaching, and team meetings
- Collaboration & Teamwork: Work closely with peers and cross-functional teams to achieve departmental goals and deliver a seamless customer experience
- Technical Proficiency: Navigate multiple systems efficiently, process transactions accurately, and utilize standard office tools (keyboard, mouse, headset) to maintain productivity
- Reliability & Flexibility: Maintain consistent and punctual attendance. Be available for nights, weekends, variable schedules, and overtime as needed, while demonstrating willingness to take on additional responsibilities
- Coachability & Performance: Actively seek, receive, and apply feedback to improve performance. Achieve established goals and metrics while contributing to team success
- Other Duties: Perform additional responsibilities as assigned to support business objectives
Skills
- High School Diploma / GED
- 0-2 Years of relevant work experience
- Customer-Focused
- Workplace Organization
- Persuasion
- Technical Knowledge
- Resilience
- Critical Thinking Problem Solving
- Communication
- Professional Integrity
Benefits
Company Overview
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime. It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://corporate.comcast.com.Company H1B Sponsorship
Comcast has a track record of offering H1B sponsorships, with 705 in 2025, 561 in 2024, 624 in 2023, 750 in 2022, 588 in 2021, 583 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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