Note: The job is a remote job and is open to candidates in USA. Globe Life is a company committed to empowering its employees and fostering a caring and innovative culture. They are seeking an Incontestable Claims Examiner II who will be responsible for reviewing and processing incontestable life claims with a high degree of accuracy.
Responsibilities
• Investigate all incontestable life claims and processes in accordance with policy provisions and Company procedures with a high degree of accuracy
• Contact outside 3rd parties and obtain additional claim information needed by telephone, e-mail, or written correspondence
• Update system notes with claim progress
• Responsible for claim movement and progression
• Maintain production data and must meet the production quota set by the department
• Other duties as required by the department
Skills
• High School Diploma
• 3-5 years related experience and/or training, or equivalent combination of education and experience
• Must be PC/Windows literate
• A working, executable knowledge of MS Office (Outlook, Excel, and Word)
• Data entry and 10-key skills by touch and sight
• Strong communication skills, both written and verbal
• Must have a strong working knowledge of medical terminology
• Reliable and predictable attendance of your assigned shift
• Ability to work full-time based on the position specifications
• Knowledge of the insurance industry and claims handling experience preferred
• Bilingual skills are a plus
• Previous experience in a Claims service environment preferred
• Minimum of five years of prior phone/customer service and office experience
Benefits
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Company Overview
• Globe Life is an insurance company. It was founded in 1951, and is headquartered in Oklahoma City, Oklahoma, USA, with a workforce of 1001-5000 employees. Its website is https://www.globelifeinsurance.com.
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