Midwest Radiology is a healthcare provider specializing in radiology services. They are seeking a Radiology Administrative Assistant to provide customer support by monitoring and facilitating the radiology workflow process for hospitals, clinics, and radiologists, ensuring excellent patient care and timely service delivery.
Responsibilities
- Ensuring that all aspects of a study are received and complete (history, paperwork and images, etc.)
- Identifying and assigning exams, ranging from outpatient/clinic to emergent/critical exams, to the correct Radiologist worklist and providing paperwork and additional information when necessary
- Liaising with Radiologists regarding any requests they may have and frequently calling physicians, technologists, and other health care staff
- Multi-tasking and reliably navigating multiple computer systems while answering telephone calls and maintaining accuracy
- Collaborating with hospitals and clinics to resolve problems, specific or general
- Providing assistance to after-hours interventional clients, which often includes paging on-call Radiologists for immediate follow-up on emergent cases
- Documenting issues that arise and notifying appropriate staff including IT department, shift leads and Quality Control Manager if necessary
- Assisting other staff members with duties when appropriate
- Communicating with coworkers, clients and Radiologists in a professional, courteous and timely manner
- Incorporating company values into daily interactions with internal associates and external customers
- Dependable – consistently at work and on time
- Other duties as assigned
Skills
- High school diploma or equivalent required
- Strong sense of urgency and ability to multi-task
- Ability to work in a team environment as well as work independently
- Telephone etiquette skills are essential
- Professional, courteous and respectful demeanor
- High level of attention to detail necessary
- Strong organizational and prioritization techniques
- Demonstrates sound judgment and decision-making abilities
- Excellent verbal and written communication skills required
- Total proficiency in a PC environment utilizing software/programs including Windows, Microsoft Office, Internet, Instant Messaging and other specialized online medical technologies, along with other general computer tools
- Medical terminology course or related education preferred
- Medical or communications background a plus
Benefits
- Full Time Benefit eligible position
Company Overview
Midwest Radiology is a hospital & health care company provides all of care and immediate turnaround of radiology interpretations. It was founded in 2019, and is headquartered in Saint Paul, Minnesota, USA, with a workforce of 201-500 employees. Its website is https://www.midwestradiology.com/.
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