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Role Description
This role involves providing Sponsor and Advisor service support for Corporate Bundled plans via team shared mailbox and inbound toll free line. The individual will serve as a single point of contact and provide immediate resolution to customer inquiries through interaction with internal business partners.
Please Note: This position allows 100% remote work from home. Must work East Coast hours.
Qualifications
- A college degree with 3 to 5 years equivalent work experience in Defined Contribution administration are required.
- The individual must be computer savvy in Excel, Word and Outlook and must also quickly learn Voya proprietary systems.
Requirements
- Knowledge of the EASE record-keeping systems is preferred.
- An understanding of contribution and/or distribution processing desired but not mandatory.
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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