People Operations Coordinator

Here’s What You’ll be Doing:

Talent Acquisition Support

• Coordinate interviews across global time zones with accuracy and professionalism

• Track onboarding task completion to ensure alignment with payroll deadlines

• Handle employment verifications

• P
  repare general employment letters
  and new hire agreements

• Support immigration-related documentation and processes

• Own job requisition workflows, including ticketing, configuration in
  ATS
  , and
  scheduling kick-off meetings

• Provide
  timely
  and clear communication to candidates to ensure a smooth and positive interview experience

• Maintain recruitment trackers and reports, ensuring data integrity within the ATS

• Assist
  with onboarding
  logistics
  , including offer letters and background check coordination

• Contribute to ad hoc recruitment initiatives and ongoing process improvement efforts

• Perform administrative tasks in support of People Operations, including data entry, document management, and support ticket tracking

• Maintain
  accurate
  employee records across HR systems and ensure documentation is filed and accessible as
  required.

HR Coordination Support

• Update employee records and
  assist
  with data accuracy in our HRIS

• Help administer routine HR processes (e.g., documentation, compliance tracking)

• Support execution of people initiatives and respond to internal HR-related queries.

Here's What You Need:

• Post-secondary education in a relevant discipline (i.e. Human Resources or Business Administration)

• 1-3+ years experience in recruitment coordination, HR administration, or people operations
• Excellent written and verbal communication skills
• Exceptional attention to detail and strong prioritization skills in a dynamic setting
• Knowledge of Applicant Tracking Systems (ATSs)

• Ability to think on your feet and make adaptable last-minute changes with a calm, solution-oriented approach

• Experience with Microsoft Outlook and Office Suite.

Why You’ll Love Working Here:

• Mental health first aid program that provides an in-the-moment point of contact and reassurance
• Bi-weekly town halls and regular community-led team events
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.

If you require an accommodation, pleasesharethe details of your request and any information how we can assist you with thehiring recruiter when they contact you. Index Exchange will make reasonable efforts toensure accommodation requests are metthroughoutthe recruitment process.

Index Everywhere, Index Anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

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