Join our team as an International WebChat Outbound Sales Representative and take your sales career to the next level! We're seeking a highly motivated and results-driven individual to work in a 100% remote environment, promoting Norwegian Cruise Line products to direct consumers through webchat and phone interactions. As a successful candidate, you'll enjoy a competitive salary, commission pay, and a comprehensive benefits package.
In this exciting role, you'll have the opportunity to work independently and as part of a team, driving sales growth and delivering exceptional customer service to our clients. If you're passionate about sales, have excellent communication skills, and are looking for a challenging and rewarding career, we want to hear from you!
Job Description:
Key Responsibilities:
- Promote sales to direct consumers by initiating webchat interactions, acting on leads, and presenting Norwegian Cruise Line products to meet customer needs and exceed revenue goals.
- Establish and maintain quality customer relationships by delivering exceptional customer service, identifying customer needs, and making travel recommendations.
- Build and maintain effective relationships with new and existing consumers, maintaining a prospect list/contact database to identify client travel trends and promote Norwegian Cruise Line products.
- Acquire in-depth industry and company knowledge to articulate cruise product features, benefits, pricing, and make recommendations to clients.
- Participate in daily team meetings, sales training, and department-approved mass email campaigns to ensure accurate information is communicated to direct consumers.
Requirements:
- High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration, or related field preferred.
- Minimum one year of sales experience; 2 years of sales experience preferred, with cruise sales experience a plus.
- Excellent verbal communication skills, with the ability to effectively communicate with direct guests and internal teams.
- Strong working knowledge of Norwegian Cruise Line's products, including current fleet and ship itineraries.
- Ability to multi-task and work in a high-energy sales environment that is goal/quota-driven.
What We Offer:
- Competitive salary ($24,960+) and commission pay, with average annual earnings of $55-60k.
- Comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, and tuition reimbursement.
- Opportunity to work remotely, with a flexible schedule (including weekends and overnight shifts).
How to Apply:
If you're a motivated and results-driven sales professional looking for a new challenge, please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity. We can't wait to hear from you!
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