Specsavers is a multi-award-winning retailer on a mission to change lives through better sight. They are seeking an Eyecare Consultant to provide exceptional customer service and guide customers through their optical shopping experience.
Responsibilities
- As the face of Specsavers, you have a vital role introducing what we’re all about and that is providing the ultimate in quality eyecare and affordable eyewear for everyone
- You will pleasantly exceed your customers’ expectations through your shining, caring personality as you guide them through our range of stylish frames and support customers who see themselves through contact lenses for the first time
Skills
- A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience
- You help us stand out by embracing our unique Specsavers Customer Experience model, which means you prioritize driving long term customer relationships over short term results
- You have an ability to work well under pressure while also achieve excellent technical standards, creating and celebrating WOW moments and delivering experiences that transcend customers' expectations
- You have a friendly and outgoing demeanour, while working with customers to provide knowledgeable eyewear suggestions and styling advice
- You are reliable and offer flexibility to work retail hours which may include some late evenings and weekends
- No experience in optics is necessary but you do have a passion for customer service and a willingness to learn
Benefits
- 3 weeks’ vacation
- 6 sick days (PT and FT)
- 1 paid volunteer day per year
- Your birthday off
- 2 free pairs of glasses annually
- Enjoy discounted rates for additional Specsavers products
- Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
- Opportunities to advance your career with a professional development plan
Company Overview
Specsavers is an eye care center that provides glasses and lenses. It was founded in 1984, and is headquartered in Fareham, Hampshire, GBR, with a workforce of 10001+ employees. Its website is https://www.specsavers.co.uk.
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