Introduction to Amazon and the Role
Imagine being part of a dynamic team that is revolutionizing the way events are managed and executed. At Amazon, we are committed to delivering exceptional customer experiences, and our Protective Services Global Event (PSGE) Security team plays a critical role in making this happen. We are seeking an experienced and skilled PS Warehouse Logistics Manager, Protective Services to join our team and help us drive success in our global events. This is a unique opportunity to work remotely and be part of a team that is passionate about innovation, customer satisfaction, and continuous improvement.
About the Job
As a PS Warehouse Logistics Manager, you will be responsible for managing the logistical supply chain and onsite event operations for PSGE. This includes designing, implementing, and managing warehouse and logistical infrastructure, logistics planning, warehouse and inventory management, budgeting, carrier relationship management, staffing, and continuous optimization of logistical operations. You will also be responsible for event shipping and receiving, managing the setup of security offices, and logistical onsite operation needs for PSGE customer events. If you have a passion for delighting customers, teamwork, and continuous improvement, we want to hear from you.
Key Responsibilities
The key responsibilities of this role include:
- Working with leadership to develop teams' short- and long-term goals and planning logistics strategically to enable the team to achieve those goals.
- Preparing logistical operations and inventory management for expected challenges and building a resilient supply chain that is strong and stable enough to withstand unforeseen challenges.
- Identifying and negotiating temporary advance warehouse space to service events.
- Identifying, designing, and implementing inventory management software (IMS) and/or a warehouse management system (WMS) for multiple locations.
- Creating strong, mutually beneficial partnerships with vendors across the event logistics supply chain.
- Developing, implementing, and maintaining a secure and reliable transportation network to ensure prompt and proper movement of time-sensitive shipments to event locations globally.
- Coordinating onsite staffing for freight pick up of PSGE assets at events for return to secure facilities.
- Establishing protocols and procedures for onsite paperwork required by event vendors for release of freight from events.
- Developing, implementing, and managing training programs for contingent workforce on warehouse, logistics, and onsite event operations.
- Creating and managing event project plans/timelines, coordinating staffing needs, and driving the planning process for PSGE Events for logistics and operational set up and teardown.
- Developing and managing operational budgets for facilities, events, shipping, supplies, etc.
- Managing post-event reconciliation, reporting, and debrief process.
- Maintaining standards of health and safety, hygiene for warehouse logistics.
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree in a relevant field.
- 4+ years of event logistics experience.
- Experience implementing and executing all aspects of an onsite freight management and logistics plan for multi-venue events.
- Experience working with a global network of 3PLs and transportation providers.
- Experience operating and supporting events logistically (corporate, hospitality, or other major event venues).
- Experience improving and simplifying standardized mechanisms for tracking and reporting across business lines.
- Experience analyzing and communicating metric outcomes in an easily digestible manner.
- Experience utilizing MS Office Suite, Workdocs, Quip, Adobe, Airtable, shipping software, and other relevant tools.
- Ability to regularly lift 50 lbs.
- Experience packing orders, managing inventory, assembling materials, and responding to customer inquiries.
- Possession of an active valid state driver's license.
- Knowledge of applicable laws and regulations related to shipping and production.
Preferred Qualifications
While not essential, the following qualifications are preferred:
- Ability to travel (50%) and work flexible hours.
- Exceptional time management skills, ability to work under pressure, and deal with tight deadlines.
- Strategic thinking and problem-solving skills, with the ability to provide solution-based responses to clients and vendors.
- Experience improving quality, cost, and service to ensure "best in class" support for business partners and other stakeholders.
- Strong sense of urgency with the ability to prioritize and manage a complex workload.
- Strong knowledge of warehousing Key Performance Indicators (KPIs).
- Hands-on experience with warehouse management software and databases.
- Leadership skills and ability to manage a contingent workforce.
Skills and Competencies
To be successful in this role, you will need to possess a range of skills and competencies, including:
- Communication skills: ability to communicate effectively with stakeholders, vendors, and team members.
- Problem-solving skills: ability to analyze problems and develop effective solutions.
- Leadership skills: ability to lead and manage a contingent workforce.
- Time management skills: ability to prioritize and manage a complex workload.
- Strategic thinking: ability to think strategically and develop plans to achieve goals.
- Collaboration and teamwork: ability to work effectively with others to achieve common goals.
- Adaptability and flexibility: ability to adapt to changing circumstances and priorities.
Career Growth Opportunities and Learning Benefits
At Amazon, we are committed to the growth and development of our employees. As a PS Warehouse Logistics Manager, you will have access to a range of career growth opportunities and learning benefits, including:
- Professional development: opportunities to develop new skills and knowledge.
- Career advancement: opportunities to advance your career within the company.
- Mentorship: opportunities to work with experienced professionals who can provide guidance and support.
- Training and development programs: access to a range of training and development programs to help you develop new skills and knowledge.
Work Environment and Company Culture
At Amazon, we are proud of our positive and supportive culture. We believe in creating a work environment that is inclusive, diverse, and respectful of all employees. As a PS Warehouse Logistics Manager, you will be part of a team that is passionate about innovation, customer satisfaction, and continuous improvement. Our company culture is guided by our 16 leadership principles, which include:
- Customer obsession: we are customer-obsessed and focused on delivering exceptional customer experiences.
- Ownership: we are owners and think long-term.
- Invent and simplify: we invent and simplify to make things easier for our customers.
- Are right, a lot: we are right, a lot, and we are not afraid to take risks.
- Learn and be curious: we learn and are curious, and we are always looking for ways to improve.
Compensation, Perks, and Benefits
At Amazon, we offer a range of compensation, perks, and benefits to our employees, including:
- Competitive salary: a competitive salary that reflects your skills and experience.
- Benefits package: a comprehensive benefits package that includes health, dental, and vision insurance, as well as a 401(k) plan.
- Paid time off: paid time off to relax and recharge.
- Flexible work arrangements: flexible work arrangements to help you balance your work and personal life.
- Opportunities for growth and development: opportunities for growth and development to help you advance your career.
Conclusion
If you are a motivated and experienced logistics professional who is looking for a new challenge, we encourage you to apply for this exciting opportunity. As a PS Warehouse Logistics Manager at Amazon, you will be part of a team that is passionate about innovation, customer satisfaction, and continuous improvement. You will have the opportunity to work on a range of exciting projects, develop new skills and knowledge, and advance your career. Don't miss out on this opportunity to join our team and help us deliver exceptional customer experiences. Apply now and take the first step towards an exciting and rewarding career at Amazon.
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