Introduction to Workwarp
At Workwarp, we pride ourselves on being a dynamic and innovative company that values its teammates above all else. Our secret ingredient is our people, and we're committed to providing a work environment that is supportive, inclusive, and empowering. As a leader in our industry, we're dedicated to delivering exceptional results and making a positive impact on our customers and the communities we serve. If you're a motivated and experienced leave administration professional looking for a new challenge, we encourage you to apply for our Leave Specialist III position.
Job Overview
The Leave Specialist III is a critical member of our benefits team within the corporate Human Resources Group of Total Rewards. As a Leave Specialist III, you will be responsible for managing and administering all leave requests for teammates, including short-term and long-term disability, military, Family Medical Leave (FMLA), state leave programs, and company-provided leave. You will also play a key role in managing and administering the accommodations process under the Americans with Disabilities Act (ADA) in partnership with our third-party administrator. Your expertise and guidance will be essential in ensuring that our teammates receive the support and resources they need to navigate complex leave and accommodation processes.
Key Responsibilities
- Serve as the primary point of contact for leave and accommodation requests, providing timely, accurate, and effective support to teammates and managers.
- Lead the interactive process to determine accommodations and returns to work, driving decisions and tactically executing consistent completion of the interactive process.
- Provide support and issue resolution to teammates and managers, proactively connecting with them to set expectations, assess requests, and keep them informed of the status of their claims.
- Monitor changes to federal and state leave laws and coordinate with the Manager, Leave Administration to implement necessary changes.
- Collaborate with the Manager, Leave Management to create and update leave of absence materials and guides for teammates and managers across the company.
- Support special projects and benefit-related initiatives as needed, working closely with subject matter experts and stakeholders to drive results.
- Administer the company's leave programs, including reviewing disability status reports, partnering with third-party administrators, and ensuring timely payments, accurate payroll records, and updated statuses.
- Prepare reports to analyze trends, follow up on return-to-work scenarios, and track status changes, participating in data integrity and compliance audits of benefits and leave of absence data.
Essential Qualifications
To be successful in this role, you will need:
- A high school diploma or GED, with two or more years of experience in leaves of absence administration.
- Experience administering leaves and accommodations, with a strong understanding of laws and regulations regarding leaves of absences, including HIPAA, FMLA, USERRA, ADA, and Paid State Leave.
- Proficiency with MS Office suite (Word, Excel, PowerPoint, and Outlook), with the ability to organize and maintain effective relationships at all levels, internally and externally.
- Exceptional organization, planning, persuasion skills, and teamwork, with the ability to interact respectfully with other teammates, professional staff, and/or external contacts.
- A dependable and confident disposition, able to work with sensitive information and maintain confidentiality, with the ability to gather and analyze data and generate reports.
Preferred Qualifications
While not required, the following qualifications are preferred:
- A Bachelor's or Associate's degree in Human Resources or a related field.
- Certification as a Certified Leave Management Specialist (CLMS).
Skills and Competencies
To excel in this role, you will need to possess:
- Strong knowledge of laws and regulations regarding leaves of absences.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with teammates, managers, and external stakeholders.
- Strong analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions.
- Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- A strong commitment to providing exceptional customer service, with a sense of urgency and a focus on delivering results.
Career Growth Opportunities and Learning Benefits
At Workwarp, we're committed to helping our teammates grow and develop in their careers. As a Leave Specialist III, you will have access to:
- Paid training and development opportunities to help you build your skills and knowledge.
- Career advancement and growth opportunities, with a focus on promoting from within.
- A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional results.
- Opportunities to work on special projects and initiatives, with the potential to make a significant impact on the company and our customers.
Work Environment and Company Culture
Our company culture is built on a foundation of respect, inclusivity, and empowerment. We believe in creating a work environment that is supportive, collaborative, and fun, with a focus on delivering exceptional results and making a positive impact on our customers and the communities we serve. As a Leave Specialist III, you will be working remotely, with the opportunity to collaborate with teammates and stakeholders across the company.
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package, including:
- Paid time off and paid holidays.
- 401(k) with company matching on a dollar-for-dollar basis.
- Employee Stock Purchase Plan (ESPP).
- Group Health Insurance – Medical, Dental, Vision & Disability.
- Basic and Supplemental Life Insurance.
Conclusion
If you're a motivated and experienced leave administration professional looking for a new challenge, we encourage you to apply for our Leave Specialist III position. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is an exceptional opportunity to join a dynamic and innovative company that values its teammates above all else. Don't miss out on this chance to take your career to the next level and make a positive impact on our customers and the communities we serve. Apply today!
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