About SimpliSafe
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
Our Culture and Values
We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us in this role means we expect our teams to come together in our office on two core days each month, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the month. We all benefit from flexibility and get to use the best of both worlds to get our work done.
We're a company that values our employees and wants to see them grow and succeed. We're looking for smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
Why Join Our Team?
- We offer a competitive salary, starting at $20 per hour, plus commission with earning potential up to $2250/month.
- We provide a hybrid work model that allows you to split your time between office and home.
- We're a company that values our employees and wants to see them grow and succeed.
- We're a leader in the home security industry and offer a wide range of opportunities for career growth and development.
- We're committed to diversity and inclusion and strive to create a workplace that is welcoming and inclusive to all.
Job Summary
We're looking for an experienced Full Stack Sales Agent to join our team. As a Sales Agent, you will be responsible for converting inbound leads to active customers through value-based selling. You will also be responsible for building strong relationships with new and existing customers, identifying key insights to customers' needs, and providing recommendations to help secure their home, family, pets, etc.
Primary Responsibilities
- Assist future customers through the process of selecting the right system, products, and services best suited for their lifestyle needs.
- Identify key insights to customers' needs and provide recommendations to help secure their home, family, pets, etc.
- Follow SimpliSafe's sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers.
- Perform customer follow-up activities, including quotes, information requests, etc.
- Properly collect and input customer information for proper customer identification.
- Make recommendations of special promotions and affiliated partner's products and services.
What You'll Bring
To be successful in this role, you'll need to bring the following skills and qualities:
- A positive, can-do attitude and a willingness to learn and grow.
- Enhanced listening skills and empathy to help identify the best solution for the customer.
- Comfort with technology and ability to provide technical assistance for consumer electronics.
- A proven record of outstanding attendance and timeliness in a structured environment.
- A strong work ethic and the drive to contribute to company goals.
- Clear and effective communication skills, both written and verbal.
- The ability to work at times either independently and/or in a team setting.
- The ability to prioritize in a fast-paced environment, with excellent time management skills.
- A strong commitment to customer happiness and satisfaction.
Must-Haves
To be eligible for this role, you must:
- Be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search.
- Meet the requirements for a Virginia Electronic Security Employee Certification.
What Values You'll Share
We're a company that values our employees and wants to see them grow and succeed. We're looking for people who share our values, including:
- Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
- Aim High - Always challenging ourselves and others to raise the bar.
- No Ego - Maintaining a "no job too small" attitude, and an open, inclusive, and humble style.
- One Team - Taking a highly collaborative approach to achieving success.
- Lift As We Climb - Investing in developing others and helping others around us succeed.
- Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.
Equal Opportunity Employer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
How to Apply
If you're a motivated and ambitious self-starter who is excited to advance your career at SimpliSafe, we encourage you to apply for this role. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now
Apply Now