Welcome to arenaflex
arenaflex is a non-profit human services agency dedicated to driving positive change and enhancing the lives of individuals and families. Our mission is built on fostering community growth, providing essential services, and promoting holistic well-being. As a dynamic team united by a shared passion for making a lasting impact, we are committed to creating a better world for all. At arenaflex, we believe in the power of community and the importance of supporting one another. Our team is dedicated to providing exceptional services that cater to the diverse needs of our clients.
Position Overview
As a valued member of our team, the Energy Services Data Entry Clerk will play a vital role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exciting opportunity for a detail-oriented and organized individual to join our team and contribute to the success of our programs. As a remote worker, you will have the flexibility to work from the comfort of your own home, with the opportunity to attend meetings and training sessions as needed.
Key Responsibilities
- Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Attend all required staff meetings, supervision, training, and contractual meetings.
- Participate in mandatory agency training and other relevant professional development activities.
- Ensure strict confidentiality is maintained in all aspects of the role.
- Perform related work as required.
Essential Qualifications and Skills
To be successful in this role, you will need:
- An Associate degree or equivalent professional experience.
- Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Bilingual in Spanish is preferred, but not required.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office and database management systems.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Experience working with database management systems, such as Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Knowledge of energy services programs and policies.
- Experience working in a remote or virtual environment.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. As a member of our team, you will have access to:
- Ongoing training and professional development opportunities.
- Mentorship and coaching from experienced professionals.
- Opportunities for advancement and career growth.
- A supportive and collaborative work environment.
Work Environment and Company Culture
arenaflex is a dynamic and supportive work environment that values diversity, equity, and inclusion. Our company culture is built on the principles of respect, empathy, and compassion. As a member of our team, you can expect:
- A flexible and remote work environment that supports work-life balance.
- A collaborative and supportive team that values open communication and feedback.
- Opportunities for professional growth and development.
- A comprehensive benefits package that includes health, dental, and vision insurance, paid time off, and more.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package that includes:
- Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
- Paid Time Off (PTO): Generous time off to relax and recharge.
- Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
- Student Loan Forgiveness: We're here to help ease your student loan burden.
- Tuition Remission: Invest in your education with our tuition remission program.
- Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
- Pet Insurance: Ensure your furry friends receive the best care.
- Employee Discounts: Access exclusive discounts and perks.
Conclusion
If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. As a member of the arenaflex team, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and contribute to the success of our Energy Services Programs. Don't miss out on this chance to join a team that is dedicated to creating positive change and making a lasting impact in the community. Apply now to become a part of the arenaflex team and start your journey towards a rewarding and fulfilling career.
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