Introduction to blithequark
At blithequark, we are dedicated to making a positive impact in the lives of individuals and communities. As a leader in the healthcare industry, we strive to provide innovative solutions that improve health outcomes and make the health system work better for everyone. Our mission is built on the principles of equity, diversity, and inclusion, and we are committed to mitigating our impact on the environment. If you are passionate about making a difference and are looking for a challenging and rewarding career, we invite you to join our team as a Data Entry Representative in San Juan, PR.
Job Overview
The Data Entry Representative will play a critical role in supporting our Revenue Cycle Management operations through Billing Data Entry, Billing Data Acquisition, and/or Third-Party Denials processes. As a key member of our team, you will be responsible for ensuring the accurate and efficient transfer of data from imaged accessions into mainframe applications, as well as researching and resolving billing errors and denials. If you have a strong attention to detail, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Primary Responsibilities
- Transfer data from imaged accessions into mainframe applications with high accuracy and efficiency.
- Perform data entry of billing mnemonics and all required billing information that appears on imaged requisitions, including US postal address, medical codes, insurance carrier details, and other relevant information.
- Ensure that all needed “edits” are met and missing information is updated for billing, and research and resolve billing errors with additional information received from clients or patients.
- Review bills denied by payers/insurance due to eligibility criteria, and research and update bills to resolve denials for re-billing.
- Navigate multiple computer applications, including MS Word, MS Excel, online applications, mainframe applications, and other systems as required.
- Conduct basic research in computer applications to perform data entry, including address, billing codes, reject codes, and other relevant information.
- Follow additional procedural guidelines to enter information into the systems, and maintain accurate and up-to-date records and reports.
Qualifications and Requirements
To be successful in this role, you will need to possess a combination of technical, communication, and customer service skills. The following qualifications and requirements are essential:
Required Qualifications
- At least 1 year of data entry experience, with a strong track record of accuracy and efficiency.
- Customer service experience, with excellent communication and interpersonal skills.
- Professional proficiency in both English and Spanish, with the ability to communicate effectively with clients, patients, and colleagues.
- Proficiency with computers, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications.
- Ability to work 40 hours/week during standard business operating hours, Monday - Friday from 7:00am - 4:30pm, with occasional overtime on weekends and holidays as required.
Preferred Qualifications
- Medical billing experience, with a strong understanding of medical or health insurance terminology.
- Proven solid Microsoft Excel skills, with the ability to analyze and interpret data.
- Experience working in a fast-paced, dynamic environment, with the ability to prioritize tasks and manage multiple projects simultaneously.
Career Growth and Development Opportunities
At blithequark, we are committed to the growth and development of our employees. As a Data Entry Representative, you will have access to a range of training and development opportunities, including:
- Comprehensive onboarding program, with training and support to ensure your success in the role.
- Ongoing professional development opportunities, including workshops, webinars, and conferences.
- Clear career progression pathways, with opportunities for advancement and professional growth.
- Recognition and reward programs, to recognize and reward your achievements and contributions.
Work Environment and Company Culture
At blithequark, we pride ourselves on our positive and inclusive work environment. Our company culture is built on the values of respect, empathy, and teamwork, and we are committed to creating a workplace that is welcoming and supportive for all employees. As a Data Entry Representative, you will be part of a dynamic and diverse team, with opportunities to collaborate and contribute to the success of the organization.
Compensation, Perks, and Benefits
At blithequark, we offer a competitive compensation package, with a range of perks and benefits to support your well-being and career growth. These include:
- Competitive salary and bonus structure, with opportunities for advancement and professional growth.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Generous paid time off policy, with opportunities for vacation, sick leave, and holidays.
- 401(k) retirement savings plan, with company match and other savings opportunities.
- Professional development opportunities, including training, workshops, and conferences.
Conclusion
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for the Data Entry Representative role at blithequark. As a key member of our team, you will have the opportunity to make a positive impact in the lives of individuals and communities, while developing your skills and advancing your career. Don't miss out on this exciting opportunity to join a dynamic and inclusive team – apply today!
English proficiency assessment will be required after application.
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