Introduction to arenaflex
arenaflex is a leading industry player that invests heavily in the growth and development of its people. With a legacy spanning over 50 years, we have established ourselves as a family-owned, privately held company with a strong commitment to excellence. Our company has been recognized as a Most Loved Workplace by Newsweek and has been included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. We are dedicated to providing a work environment where continuous learning, growth, and diversity are valued and respected.
Job Overview
The Customer Development Manager is a critical role at arenaflex, serving as the Insights and Analytics expert supporting a Top National Customer. In this position, you will utilize your analytical and thought leadership skills to execute category strategies that align with customer priorities. Your expertise in analyzing data, identifying opportunities, and making recommendations will drive category and customer growth, making you an invaluable asset to our team.
Primary Responsibilities
- Manage data sources to monitor the field execution of vendor programs and assortments, ensuring seamless integration and optimal performance.
- Communicate complex and detailed information to multiple individuals and audiences with varying knowledge levels, adapting your approach to ensure effective understanding and engagement.
- Stay informed of analytic best practices across the industry, providing effective information to deliver sales, margin, and market development goals that drive business success.
- Analyze and report data to identify issues, trends, or exceptions, driving improvement of results and finding innovative solutions to complex problems.
- Track category performance, including sales, profits, margins, and market share, using data-driven insights to inform strategic decisions and optimize outcomes.
- Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business, ensuring alignment with customer priorities and arenaflex objectives.
- Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information, presenting findings in a clear, concise, and actionable manner.
- Evaluate and make recommendations on supplier performance to enhance the company's inventory and fill rate objectives, ensuring superior client satisfaction and contributing to team problem-solving efforts.
- Understand and apply customer, consumer, and industry insights using market research data to deliver category growth and drive business expansion.
- Manage multiple priorities in a fast-paced environment, performing other job-related duties as assigned and demonstrating adaptability, resilience, and a commitment to excellence.
Minimum Qualifications
To be considered for this role, you should possess:
- A Bachelor's Degree and experience within the CPG sector, with a preference for Adult Beverage experience and a value-added understanding of Costco operations.
- Strong analytical, problem-solving, decision-making, and quantitative analysis skills, with the ability to incorporate and interpret data from multiple unrelated sources into concise, action-oriented recommendations.
- Understanding of National Chain Sales, Retail, and Distributor operations, with expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc.).
- Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations, demonstrating assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems.
- Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel, with intermediate to advanced knowledge of Excel and PowerPoint.
- Strong leadership, decision-making capability, and a proven track record of success, with a commitment to continuous learning, growth, and professional development.
Physical Demands
The physical demands of this role include:
- Sitting and typing/keyboarding using a computer for a considerable amount of time.
- Occasional walking, bending, reaching, standing, and stooping.
- Critical nature of this job may require extended hours, overtime, and weekends.
- May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to providing our employees with opportunities for growth, development, and continuous learning. As a Customer Development Manager, you will have access to:
- Comprehensive training programs to enhance your skills and knowledge.
- Mentorship and coaching from experienced professionals in the industry.
- Opportunities for career advancement and professional development.
- A culture that values diversity, equity, and inclusion, with a commitment to creating a workplace where everyone feels valued, respected, and empowered to contribute.
Work Environment and Company Culture
arenaflex is dedicated to creating a work environment that is collaborative, inclusive, and supportive. Our company culture is built on the values of:
- Respect: We value and respect each other's differences, perspectives, and contributions.
- Integrity: We operate with honesty, transparency, and ethics in all our interactions and decisions.
- Accountability: We take ownership of our actions, decisions, and outcomes, and are committed to delivering exceptional results.
- Innovation: We encourage creativity, experimentation, and continuous learning, embracing new ideas and approaches that drive business success.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:
- Comprehensive medical and prescription drug coverage.
- Dental and vision plans.
- Tax-saving Flexible Spending Accounts.
- Disability coverage.
- Life insurance plans.
- A 401(k) plan.
- Tuition reimbursement.
- A wellness program.
- Parental leave.
- Vacation accrual.
- Paid sick leave.
- And more.
Conclusion
If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Customer Development Manager position at arenaflex. With our commitment to growth, development, and diversity, we offer a unique opportunity to join a dynamic team and contribute to the success of our company. Apply now and take the first step towards an exciting and fulfilling career with arenaflex.
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