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Posted May 13, 2026

Experienced Customer Delivery Lead – Driving Success in Automated Reporting and Client Onboarding at blithequark

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Welcome to blithequark

At blithequark, we're pioneering the future of automated reporting, transforming the way businesses leverage data to make informed decisions. Our innovative product automates the creation of written client reports, turning structured data into actionable insights that drive growth and success. With a strong foundation in marketing agencies, our vision extends to becoming the default reporting engine across various verticals, empowering every team to understand their data without the hassle of dashboards or spreadsheets.

About Our Product

Our product is designed to streamline the reporting process, saving time and effort for account teams. By configuring reports to match each client's unique needs and goals, we provide beautifully written reports that follow each agency's format, tone, and logic. This not only enhances the client experience but also unlocks new opportunities for growth and expansion. To learn more about our product, you can watch a walkthrough here.

How We Work

At blithequark, we're a small team of high-ownership builders, focused on redefining how businesses leverage data. Our collaborative and cross-functional approach ensures that every team member has a direct impact on the company's success. We prioritize high ownership, startup speed, and a client-first mindset, allowing us to move quickly and make meaningful changes. Our team is built on the principles of:

Job Overview

As a Customer Delivery Lead at blithequark, you will play a central role in shaping what great customer delivery looks like, reporting directly to our CEO. With our customer base growing rapidly, this role will have a significant impact on the company's success. You will work hands-on across the full customer lifecycle, from onboarding to rollout, adoption, and expansion, configuring reports, supporting data logic, and keeping dozens of client workflows organized and on track.

Key Responsibilities

As a Customer Delivery Lead, you will:

Your First Month

During your first month, you can expect to:

Ideal Candidate

You'd be a great fit for this role if you:

Bonus Experience

While not required, the following experiences are a plus:

What We're Offering

In return for your hard work and dedication, we offer:

Interview Process

Our interview process is designed to be thorough and informative, allowing us to get to know you and your skills. The process includes:

  1. Application: Send your CV and a short note on why you're interested in this role to [email protected]. We'll review it promptly and let you know next steps.

  2. Intro Call (30 mins): A friendly video chat with our CEO to learn more about your background, answer any questions you have, and align on what you're looking for.

  3. Take-Home Task (2 hours max): A practical, structured task focused on onboarding planning and rollout strategy. It's designed to reflect the kind of thinking and ownership you'd bring to the role - no need for polish, just clear thinking.

  4. Case Study Review (30 mins): Walk us through your task in a short session with two team members. We'll dig into your thinking, ask clarifying questions, and give you a feel for how we work.

  5. (Paid) Trial Day - In-Person: Join us in our London office for a day. You'll meet more of the team, work on a small real-world task, and get a feel for what life at blithequark is like. We'll cover your time, of course.

  6. Offer: If it's a strong match on both sides, we'll move quickly and make you an offer.

Conclusion

If you're passionate about driving success in automated reporting and client onboarding, we want to hear from you. Join our team at blithequark and be part of a fast-moving, high-impact environment that values collaboration, innovation, and client satisfaction. Apply now to take the first step in an exciting new chapter of your career.

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