← All Jobs
Posted May 9, 2026

Consumer Support Specialist 1 - Remote Customer Service Representative - Automotive Digital Marketplace

Apply Now

Join the TrueCar Crew: Revolutionizing the Car Buying and Selling Experience

Are you passionate about delivering exceptional customer service and driving results in a dynamic and innovative industry? TrueCar, a leading automotive digital marketplace, is seeking a talented Consumer Support Specialist 1 to join our team remotely. As a key player in our Consumer Support team, you will have the opportunity to make a real impact on our mission to make car buying and selling easy, transparent, and efficient.

About TrueCar

TrueCar is a pioneering automotive digital marketplace that empowers consumers with data and fosters connections with our network of Certified Dealers. We believe that truth, transparency, and fairness are the foundation to a great experience. Our goal is to revolutionize the car buying and selling experience, and we invite you to join us on this exciting journey.

The Opportunity

As a Consumer Support Specialist 1, you will be responsible for assisting with Dealer and Customer issue resolution. This investigative-based position requires unbiased decision-making and a strong desire to assist consumers one-on-one. You will report to the Manager, Consumer Support, and play a critical role in delivering exceptional customer service.

Key Responsibilities

Your Expertise

To succeed in this role, you should possess:

What We Offer

At TrueCar, we offer a competitive compensation package, including:

Your TrueCar Experience

As a member of the TrueCar Crew, you will be part of a dynamic and innovative team that values diversity, inclusion, and employee growth. We offer:

Diversity, Equity, and Inclusion

At TrueCar, we believe in the power of diversity to build a deeper understanding of our consumers and partners and drive innovation in our products. We welcome a workforce that reflects all the diversity of car-buying consumers. We encourage everyone interested in our company mission to apply.

TrueCar is an equal opportunity employer and does not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that is protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. In addition, TrueCar will provide reasonable accommodations for qualified individuals with disabilities.

Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

Apply Now

Don't miss this opportunity to join the TrueCar Crew and be part of a revolutionary team that's changing the car buying and selling experience!

Apply Now  
Interested in this role?Apply on iHire