Hardenbergh Insurance Group, Inc is a family-owned insurance company with over 70 years of experience in the Delaware Valley. They are seeking a detail-oriented Client Services Representative to support their Personal Insurance Department by ensuring clients receive timely and professional support.
Responsibilities
- Answering and directing incoming client calls
- Assisting Spanish-speaking clients with their service needs
- Processing requests for evidence of insurance
- Handling urgent mortgage company requests
- Taking client payments over the phone
- Maintaining accurate data in our Agency Management System
- Following all departmental procedures and compliance requirements
- Assisting with special projects as assigned by the Department Manager
Skills
- A New Jersey Property & Casualty Producer License
- Proficiency in Microsoft Office Suite
- Strong communication skills—clear, concise, and professional
- Ability to navigate carrier websites and databases
- Solid problem-solving skills and attention to detail
- Commitment to following agency systems, procedures, and compliance regulations
- Bilingual fluency in English and Spanish
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Volunteer time off
- Work from home
Company Overview
Hardenbergh Insurance Group is an insurance company that provides insurance and risk management planning solutions. It was founded in 1954, and is headquartered in Marlton, New Jersey, USA, with a workforce of 51-200 employees. Its website is https://www.hig.net/.
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