Citi is a global bank that provides a wide range of financial services. The Associate Ops Support Analyst will coordinate strategies, analyze work activities, assist team members, and communicate across departments to resolve issues effectively.
Responsibilities
- Coordinates Strategies/tactics between job functions to ensure no carry over
- Analyses and prioritizes own work activities to complete daily assignments
- Assists team members with resolution to problems
- Communicates with external and internal departments to ensure proper resolution of issues
- Ability to troubleshoot issues and make sound judgments
- Handles and/or assists in various projects related to the department and applies technical proficiency
- Able to get along well with others that fosters a great team environment
- Maintain high productivity and accuracy rates to meet our service level standards
- Be Accountable, Reliable and Dependable
Skills
- 1 year+ prior banking experience
- Detail Oriented and able to work independently
- Strong Problem Solving and Decision making skills
- Highly effective communication (verbal & written) and analytical skills
- Ability to prioritize, meet accuracy and service level standards in a fast-paced environment a must
- Technical proficiency with Outlook, Microsoft Word, PowerPoint and Excel
- Desire to Succeed, Adapt to Changes and Strong Work Ethic
- Bachelor's Degree/Associate's Degree or equivalent experience
- Prior knowledge and/or experience with the following systems: BABO, Citismart, Systematics, RSM, Pep+, Sign Plus, EIC, Salesforce, Wausau, CBusOL Portal and Web Cash Manager a plus
Benefits
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company Overview
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. It was founded in 1812, and is headquartered in San Antonio, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.citi.com.Company H1B Sponsorship
Citi has a track record of offering H1B sponsorships, with 1386 in 2025, 849 in 2024, 1375 in 2023, 1117 in 2022, 876 in 2021, 901 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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