Join the Disney Team: Addressable Account Manager
Disney's Addressable Ad Operations team is seeking an exceptional Account Manager to join our Sales and Advertising Operations team. As a key member of our team, you will be responsible for ensuring seamless campaign implementation, optimization, and delivery across Disney's multitude of digital properties. If you are a detail-oriented, dynamic, and collaborative professional with a passion for digital advertising, we encourage you to apply for this exciting opportunity.
About Disney's Addressable Ad Operations Team
Disney's Addressable Ad Operations team is part of The Walt Disney Company's global entertainment and news television properties, owned television stations, as well as radio and publishing businesses. Our team is responsible for managing and delivering digital ad campaigns across various Disney brands, including ABC Television Network, ABC Owned Television Stations Group, ABC Studios, ESPN, Hulu, Disney Channels Worldwide, Freeform, FX, and National Geographic.
Role Snapshot:
- Location: Remote
- Company: The Walt Disney Company
- Start Date: Immediate openings available
- Compensation: Competitive salary with a hiring range of $82,000 - $109,800 per year (New York, NY) and $78,200 - $104,800 per year (Santa Monica, CA)
Job Summary:
As an Addressable Account Manager, you will be partnered with one or more Account Executives who sell media space across Disney's digital properties. Your primary responsibilities will include ensuring proper campaign implementation, optimizing campaigns, and providing white-glove customer service to our top-tier customer accounts. You will be the key point of contact for clients, managing campaign delivery, reporting, and billing reconciliation.
Key Responsibilities:
- Manage full campaign delivery, including screenshots, campaign reporting, delivery analysis, advertiser insights, and order optimization
- Partner with internal and external stakeholders to ensure successful execution of digital campaigns
- Manage client communication related to ad experience, delivery, optimization, reporting expectations, and billing reconciliation
- Implement campaigns, including trafficking video/display assets and ad tags
- Support high-profile and complex video/display ad campaigns for top-tier advertisers across Disney's digital platforms
- Review insertion orders, secure campaign assets, and drive creative kick-off calls
- Troubleshoot and test video/display assets across OTT, mobile, and desktop
- Project manage custom/complex ad offerings, including content sponsorships and new or intricate creative ad formats
- Display mastery of all Disney digital ad products and their capabilities
- Collaborate with stakeholders to close out monthly billing and resolve monthly and ongoing invoicing queries for all managed campaigns
- Provide on-call support for after-hours client-related emergencies
Requirements:
Education, Experience, Skills, and Training:
- 2+ years of professional advertising and/or media experience or 1+ year of experience in a large advertising sales (multi-brand portfolio) entertainment company, with a strong emphasis in client-facing positions, digital and online media experience preferred
- Experience within the digital online ecosystem, including familiarity with third-party ad servers such as DCM, Sizmek, Innovid, etc., as well as ad-serving technologies such as VAST and VPAID
- Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, Millard Brown, etc.
- Professional written/verbal communication skills, both internally and externally with customers
- Quick learner and detail-oriented; critical thinking, analytical, and problem-solving skills
- Proven project management skills with the ability to simultaneously manage and deliver requests from various stakeholders
- Expertly proficient with Microsoft Excel and PowerPoint; ability to quickly learn and grow new productivity software application tools
Preferred Qualifications:
- Bachelor's degree
- Digital ad trafficking experience
- Coursework in Business Administration, Media, Advertising, or Marketing
- Strong interest in the digital media, advertising, and emerging technology industries
- Love and comfort with all things tech, including understanding of consumer websites, mobile/tablet devices, over-the-top and connected TV platforms, industry ad servers, and custom ad products
- Working familiarity with a broad range of business functional disciplines, including ad sales, creative services production, revenue operations, inventory planning, yield optimization, and marketing
- Knowledgeable about industry ad categories, various modes of online ad sales channels, and ability to translate those customer requirements into technical/operational solutions
- Familiar with technical troubleshooting tools such as Charles or Fiddler
Career Growth Opportunities and Learning Benefits:
As a member of Disney's Addressable Ad Operations team, you will have opportunities to grow and develop your skills in a dynamic and collaborative environment. You will work with a talented team of professionals who are passionate about digital advertising and committed to delivering exceptional results. Our team offers:
- Comprehensive training and onboarding program
- Ongoing professional development and training opportunities
- Access to cutting-edge technology and tools
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Work Environment and Company Culture:
Disney is a global entertainment leader with a diverse and inclusive culture. Our Addressable Ad Operations team is a close-knit group of professionals who are passionate about digital advertising and committed to delivering exceptional results. We offer:
- Flexible work arrangements, including remote work options
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Compensation, Perks, and Benefits:
We offer a competitive compensation package, including:
- Competitive salary with a hiring range of $82,000 - $109,800 per year (New York, NY) and $78,200 - $104,800 per year (Santa Monica, CA)
- Bonus and/or long-term incentive units may be provided as part of the compensation package
- Full range of medical, financial, and/or other benefits
Conclusion:
If you are a motivated and detail-oriented professional with a passion for digital advertising, we encourage you to apply for this exciting opportunity. As an Addressable Account Manager at Disney, you will have the chance to work with a talented team of professionals, develop your skills, and contribute to the success of our global entertainment properties. Apply now and join our team!
Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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