Virtual Observer - Day Shift 24/36 (7AM-7PM)

Job Type: Regular Scheduled Hours: 36 Job Summary: Reports to the Manager of Virtual Health Inpatient, the Virtual Observer (VO) plays a critical role in patient safety by remotely monitoring patients requiring continuous observation. This position works from a centralized unit at the Ft Thomas Hospital while collaborating with the healthcare team located at all the hospital campuses across the system. The VO will provide observation of the patient at risk for falls, confusion, combativeness, or other behaviors as indicated working to ensure the patient is kept safe while in their hospital room. The VO must demonstrate respect, dignity, kindness, and empathy in each encounter with all patients, families, visitors, and other employees. Job Description: LICENSES AND CERTIFICATIONS: N/A EDUCATION: Required: High School Diploma or Equivalent YEARS OF EXPERIENCE: N/A BENEFITS: • No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After-Hours Clinics • Paid Time Off • Medical, Dental, and Vision • 403b with Match • Opportunity for Career Growth DUTIES AND RESPONSIBILITIES: 1. VO will provide observation of the patient at risk for falls, confusion, combativeness, or other behaviors as indicated. Acts within all policies. Will communicate and redirect patients to keep them safe until the nursing staff arrives in the event of escalation. Does not discuss patient care with anyone including family and ensure confidentiality of patient information. Understands layout of the unit for emergency needs. Will document observations as needed in the medical record. 2. Continuously observes patient behavior, mental status and activities. Notifies Bedside team of any changes or unusual occurrences. Demonstrates ability to identify patient behaviors that require intervention. Responsible for observation of high-risk patients as assigned. Must maintain positive patient communication. 3. Is sensitive to unique needs of the patients and remains flexible to meet those needs while prioritizing patient safety. 4. Supports and maintains a culture of safety and quality. Performs safety checks at scheduled times and documents appropriately. 5. Performs other duties as assigned to assist in the patient treatment effectiveness and ensure the patient is safe. REQUIRED SKILLS AND KNOWLEDGE: 1. Strong communication skills 2. Ability to work independently, interdependently and set priorities 3. Demonstrates the ability to accept and adapt to change 4. Understand the need for assistance in the event of patient distress. 5. Basic computer proficiency OTHER REQUIRED SKILLS AND KNOWLEDGE: 1. Previous healthcare experience 2. Familiar with electronic medical records 3. Strong computer proficiency PHYSICAL DEMANDS BY POSITION: 1. Walking: 100% FLSA Status: Non-Exempt Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.