[Remote] Salesforce Tools Administrator-I

Note: The job is a remote job and is open to candidates in USA. The Fountain Group is a company focused on driving efficiency and productivity through creative problem-solving. In this role, you will support the continuous improvement of the GTM Technology ecosystem by collaborating with stakeholders, maintaining CRM fundamentals, and ensuring data integrity. Responsibilities • Collaborate with stakeholders. Partner with Revenue Operations team members and other teams to understand user process flows and priorities, creating scalable solutions. • Maintain CRM fundamentals. Audit and manage Salesforce basics including security models, sandbox environments, workflow automation, reports, dashboards, and page layouts — with a focus on reducing tech debt. • Manage CSP basics. Maintain Gainsight configurations and integrations and related data infrastructure. • Provision users and enhance GTM tools. Oversee user provisioning of full GTM Techstack, support tool configurations, user questions, and resolve technical issues. • Support system development. Assist RevOps team and stakeholders with technical solutions throughout project scoping, requirements gathering, design, and testing. • Ensure data integrity. Monitor standards for record and data maintenance, including duplicate rule creation and de-duplication processes. • Document and deploy. Create and maintain documentation to support user stories and technical deployments. Skills • 1+ years of Salesforce Sales Cloud configuration experience • Salesforce Sales Cloud Admin certification • Experience configuring and managing a CSP (Gainsight) and its integration with Salesforce • Familiarity with Agile development methodology and its core concepts • Experience with DevOps and release management best practices • Comfortable collaborating with offshore or consultant staff • Advanced Admin and Developer certifications • Additional admin experience with tools such as JIRA, Outreach, Marketo, Gong, Chili Piper, DocuSign/DocuSign Gen, ZoomInfo, RingLead, LinkedIn Sales Navigator Benefits • Health, vision, dental, life and disability insurance Company Overview • The Fountain Group is a staffing firm that specializes in rendering contingent workforce solutions to various industries. It was founded in 2001, and is headquartered in Tampa, Florida, USA, with a workforce of 501-1000 employees. Its website is https://thefountaingroup.com/. Company H1B Sponsorship • The Fountain Group has a track record of offering H1B sponsorships, with 44 in 2025, 35 in 2024, 22 in 2023, 42 in 2022, 41 in 2021, 14 in 2020. Please note that this does not guarantee sponsorship for this specific role.