Remote Receptionist – Carpet Cleaning Company (Full-Time, 6 Days)
About Us: Quality Care Plus is Florida’s go-to name in carpet, upholstery, and tile cleaning — with over 60 years of combined experience and a trusted reputation across South Florida. We’re rapidly growing and need a reliable, sharp, home-based receptionist to help run the front-end of our daily operations. What You’ll Be Doing (From Home): • Answer customer calls/texts/emails using our business line (Google Voice or RingCentral). • Schedule appointments in our booking system (Jobber). • Provide quotes, explain services clearly, and upsell when appropriate. • Monitor the schedule, update techs in real-time, and follow up with customers. • Send invoices, collect payments, and chase down any unpaid jobs. • Stay organized — update notes, customer history, and job details. • Keep customer satisfaction high and respond quickly to feedback or concerns. What You’ll Need: • Solid admin or receptionist experience, preferably in a service-based business. • Confident phone voice — polite but firm, friendly but professional. • High attention to detail. You’ll be running the calendar and cashflow. • Comfortable working in tools like Gmail, Google Sheets, Jobber, Zoom, etc. • A quiet, distraction-free workspace with reliable Wi-Fi. • Must be dependable, efficient, and good under pressure. • Clear English speaking and writing skills. • Legally eligible to work in the U.S. Why Work With Us: • $16–$20/hr base + bonus opportunities • Performance-based raises • Long-term, full-time job security • Paid training — we’ll teach you everything • Work from the comfort of your home • Supportive management and team culture • Be a key part of a real Florida business — not a call center or agency To Apply: Apply with your resume and a short note explaining why this is the perfect job for you. We’re interviewing this week and hiring immediately for the right fit. Job Type: Full-time Base Pay: $16.00 - $20.00 per hour Expected hours: 50 per week Benefits: • Paid time off Work Location: Remote