[Remote] Real Property Damage Claims Adjuster

Note: The job is a remote job and is open to candidates in USA. Reserv is an insurtech focused on creating AI and automation technology for claims efficiency. The Real Property Damage Claims Adjuster will provide high-quality customer service, manage claims inventory, and facilitate negotiations and settlements. Responsibilities • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests • Gather necessary information from customers to initiate the claim and determine the appropriate course of action • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim • Coordinate the repair, if necessary, for the property damage • Recognize requirements for potential escalation should the loss no longer meet criteria for your handling • Communicate and coordinate with involved parties regarding negotiations and settlement • Provide input for continuous development best practices, and process improvements Skills • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) • Minimum of 1 year experience with insurance claims and/or customer service • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license • Experience with handling real property damage, this is not required but encouraged Benefits • Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! • Generous family leave policy • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Company Overview • Reserv offers solutions for optimizing property and casualty claims processing. It was founded in 2022, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.reserv.com.