Be More with iQor!
iQor is building an Emergency Response Team. We are looking for Temporary Customer Service representatives who will support US residents impacted by a natural disaster.
An offer of employment is contingent on iQor receiving a client award to hire employees to support customers in the event of a federal emergency, as well as pre-employment requirements being successfully met within the specified time frames.
Compensation: $22.68/hour (base wage of $17.75 + $4.93 fringe payment)
This is a remote position. Equipment will be provided by iQor
Position Details and Responsibilities:
• Temporary contract; timelines vary, but could be 30 days to 4 months or beyond
• You need to have availability between the hours of 7am-2am eastern; some overnight shifts may be available
• Assist callers with available services that can support their situation
• Provide solutions for their need via multiple channels including voice, email, or chat
• Respond with empathy, patience, and understanding
Experience and Requirements
• At least 6 months customer service experience
• High School Diploma or GED
• Computer skills and experience
• Excellent communication skills
• US citizenship required; this is a government assignment
WAH Requirements
• Candidate must reside in one of the following states: AL, AZ, FL, GA, IN, KS, MD, MI, MO, MS, NC, NV, OH, OK, SC, TN, TX, VA, WV
• Environment: Quiet, secure, and distraction free for the duration of working hours.
• Equipment will be provided by iQor
• Mobile Phone required
• Internet: Wireless not permitted, must have wired connection.
• No satellite or mobile internet providers supported
• Internet Speeds: Minimum 25 MBPS download/ 10 MBPS upload
• Connection: Direct connection from modem to PC required (Ethernet)
Job Types: Full-time, Temporary
Pay: $17.00 - $22.00 per hour
Benefits:
• Work from home
Work Location: Remote
Apply Now
Apply Now