Strategic Account Executive, Enterprise Non-Profit - Unlock Your Potential to Drive Digital Transformation

Join the Salesforce team as a Strategic Account Executive, Enterprise Non-Profit, and play a critical role in empowering non-profit organizations to achieve their mission-critical objectives. As a key member of our dynamic team, you will establish and nurture strong relationships with strategic non-profit organizations, understand their unique requirements, and demonstrate the value of Salesforce products to help them enhance their operations and better serve their constituents.

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Our core values drive us to help companies across every industry blaze new trails and connect with customers in a whole new way. As a Trailblazer, you will drive your performance and career growth, chart new paths, and improve the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.

About the Role

As a Strategic Account Executive, you will be the CEO of your business, working strategically and methodically to quickly develop a deep understanding of your customers' businesses. You will navigate through large organizations, understand your clients' specific challenges and business objectives, and align your software offering to build custom solutions that your clients can't live without. Your exceptional storytelling skills will enable you to present across multiple departments, and you will excel in dynamic environments, providing excellent customer service and shifting gears at a moment's notice.

Your Impact

Success will be measured by your overall performance in expanding existing and new accounts, driving true Digital Transformation, and delivering an exceptional customer experience. Your key responsibilities will include:

• Developing an in-depth understanding of Salesforce products and solutions
• Acting as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly
• Staying informed about industry trends and competitive offerings
• Developing key customer stakeholder relationships and driving customer satisfaction
• Understanding the challenges our customers are working to solve and developing a strong point of view on how we can partner to help
• Developing and driving the overall long-term strategy for the account, aligned to customer business objectives
• Coordinating internal Salesforce resources to meet customer business needs
• Performing account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Sharing the Salesforce value proposition for existing and/or new customers
• Keeping clients informed about new product features, updates, and enhancements relevant to their needs
• Identifying and driving growth opportunities within existing accounts and working towards expanding Salesforce services
• Addressing and resolving client issues in a timely and efficient manner
• Utilizing data analysis to pinpoint areas for improvement and making data-driven recommendations

Your Experience

To be successful in this role, you will have:

• Minimum of 7-10 years of full-cycle SaaS closing experience
• Outstanding communication and interpersonal skills
• Willingness and ability to travel to client locations as required
• Strong problem-solving and negotiation abilities
• Experience building global engagement across multiple lines of business and broadening product support within an organization
• Collaboration experience with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates
• Financial acumen
• Solid career longevity and track record of success
• Understanding of what an account plan/mutual close plan is and how it leads to success
• Solid business acumen around forecasting and customer management
• Self-motivation with a commitment to achieving and exceeding sales targets

What We Offer

We offer a competitive salary and a comprehensive benefits package. For Washington D.C-based roles, the base salary hiring range for this position is $152,650 to $231,200. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application, and we will be excited to review it.

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