Job Description:
• Lead the Design Strategy & Execution of a healthcare-first user experience, ensuring a seamless cross-platform UX (iOS, Android, Web)
• Architect Complex User Flows: Design and optimize complex, multi-step user flows for prescription management, telehealth visits, retail product purchases, and insurance-integrated transactions
• Integrated Commerce Model: Design an integrated cart model where users can checkout pharmacy, healthcare services, and retail products in a single transaction, unifying retail and pharmacy checkouts
• Optimization & Data-Informed Design: Optimize UX for conversions and engagement, ensuring frictionless digital interactions for healthcare consumers, leveraging user research, behavioral analytics, and A/B testing
• System Development & Compliance: Develop and maintain a best-in-class design system, ensuring consistency across native (Swift, Kotlin) and hybrid (React Native, Flutter) environments
• Collaborate closely with product managers and engineers to integrate HIPAA-compliant, highly secure, and scalable digital healthcare solutions
• Advocacy & Mentorship: Advocate for accessibility (WCAG standards) and inclusive design principles. Mentor and coach mid-to-senior designers, fostering a culture of excellence and innovation.
Requirements:
• 8+ years of experience in product design, UX/UI, or digital health
• 3+ years in a principal or lead designer role, driving product transformation
• Expertise in designing complex, multi-step user flows (e.g., healthcare e-commerce, prescription fulfillment, multi-category shopping experiences)
• Deep understanding of iOS & Android design principles (HIG, Material Design)
• Familiarity with React Native or Flutter-based development
• Strong portfolio showcasing healthcare, retail, or e-commerce experiences with a focus on scalability and usability
• Proficiency in design & prototyping tools (Figma, Sketch, Framer, Principle, Adobe XD)
• Strong communication & storytelling skills—able to present design strategies to executives and cross-functional teams
• Experience working with Agile development teams, collaborating with engineers and product teams to deliver iterative, data-driven improvements
• Ability to translate complex healthcare workflows into intuitive experiences that drive engagement and adoption
• Candidates with experience in health tech, telemedicine, pharmacy apps, or wearable integrations will be highly valued
• Familiarity with HIPAA-compliant design and data privacy best practices
• Background in AI-driven personalization for health recommendations & wellness tracking.
• Experience optimizing multi-category shopping carts in regulated industries (healthcare, insurance, pharmacy)
• Motion/interaction design skills to create highly engaging experiences.
Benefits:
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