Special Officer to CEO

At BJAK, we’re building Southeast Asia’s leading digital financial platform - and we’re doing it fast. As our CEO leads the company through rapid growth, complex decisions, and regional scale-up, we’re looking for a Special Officer to the CEO - someone who will serve as a trusted extension of the CEO’s mind and hands.

This is a high-trust, high-intensity role for someone who thrives under pressure, moves fast without sacrificing detail, and takes personal responsibility for making sure nothing slips. You’ll be the person who keeps the CEO informed, prepared, and protected - across strategic, operational, and personal fronts.

This is not a clock-in, clock-out position. You’ll be expected to step up when the business demands it, work closely with senior leadership, and care deeply about the success of the company - because you take pride in enabling those at the helm to perform at their highest level.

• Maximise the CEO’s effectiveness by enabling clarity, focus, and follow-through

• Serve as a central point of coordination across high-impact tasks and decisions

• Own critical follow-ups, cross-functional communications, and time-sensitive execution

• Help protect and prioritize the CEO’s time, energy, and strategic headspace

• Ensure the CEO is always prepared, informed, and supported to lead at full capacity

• Serve as a key support and thought partner to the CEO on daily operations and strategic priorities

• Track, manage, and drive follow-ups on decisions, communications, and action items

• Prepare polished materials - presentations, briefs, documents, and communications

• Attend internal and external meetings with or on behalf of the CEO; ensure outcomes are captured and followed through

• Manage a highly dynamic schedule, ensuring the CEO’s time aligns with top priorities

• Coordinate with internal teams, leadership, and external stakeholders on time-sensitive matters

• Own both business and personal tasks that support the CEO’s productivity and well-being

• Anticipate needs before they arise, and proactively solve problems without needing to be asked

• Operate with urgency, precision, and composure in high-pressure situations

• Are obsessively reliable - when you take ownership, it gets done, no matter what

• Communicate clearly, concisely, and professionally at all levels

• Are comfortable with irregular hours and being available when the CEO needs support

• Are extremely organized, detail-oriented, and allergic to dropped balls

• Work with absolute discretion, maturity, and trustworthiness

• Thrive in high-speed environments where priorities evolve daily

• Take pride in contributing behind the scenes to big results - no ego, all-in mentality

• 3–5 years of experience supporting senior leaders in high-growth companies, consulting, or executive operations

• Strong writing and documentation skills; polished communication style

• Experience coordinating across multiple teams, stakeholders, and deadlines

• High level of discretion and emotional intelligence

• Ability to multitask under pressure and manage competing priorities

• Fluency with productivity tools (Google Workspace, Notion, Slack, etc.)

• Based in Malaysia and able to work on-site at our HQ in Petaling Jaya as required

• A high-trust role with direct access to the CEO and executive leadership

• Fast-track visibility into how a high-growth company is led, built, and scaled

• Ownership of projects that directly impact the CEO’s and company’s effectiveness

• A performance-driven, collaborative team culture where initiative is valued

• Flexibility and autonomy in your approach, with high expectations on results

• The chance to grow into broader business or strategic roles based on performance

We’re a lean, high-performance team that moves fast and holds a high bar. Titles don’t matter here - output, integrity, and ownership do. Everyone is expected to roll up their sleeves, contribute meaningfully, and take initiative.

We reward people who think like owners. We value speed, clarity, and relentless ownership. If you’re hungry to grow and care deeply about excellence, this is your kind of environment.

BJAK is Southeast Asia’s largest digital insurance platform. Headquartered in Malaysia with operations in Thailand, Taiwan, and Japan, we help millions of users access transparent, affordable financial protection. Through automation, AI, and intelligent systems, we simplify complex financial services, making them faster, more inclusive, and accessible to all.

If you’re highly dependable, thrive in high-stakes environments, and want to operate at the heart of leadership in a fast-scaling fintech - we’d love to hear from you.