About the position
Responsibilities
• Provide consecutive interpretation services over the phone for clients in various industries.
• Assist clients in communicating effectively with service providers, such as healthcare professionals and financial institutions.
• Demonstrate excellent customer service practices and communicate information clearly and accurately.
• Adhere to work requirements and maintain professionalism during calls.
• Participate in training sessions to enhance interpretation skills and knowledge of industry-specific terms.
Requirements
• High school diploma, GED, or equivalent.
• Professional proficiency in English and Spanish (speaking, listening, and reading).
• Bilingual customer service experience.
• Ability to pass a language assessment.
• Work from home experience with required tools.
Nice-to-haves
• Experience in interpretation or translation services.
• Familiarity with industry-specific terminology.
Benefits
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401k retirement plan.
• Paid time off.
• Company-sponsored life insurance.
• Short-term and long-term disability insurance.
• Flexible spending account options.
• Proactive HR department focused on staff health and happiness.
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Apply Now