Spanish Speaking Call Center Representative

Job Description: • Provide excellent customer service with empathy and kindness • Ability to maintain a positive demeanor and professionalism • Schedule appointments accurately for patients across multiple offices • Follow appropriate triage protocols and schedule messages for RNs and Pediatricians • Register and guide new patients • Ability to answer general questions about the practice and offices • Adhere to HIPAA regulations and policies • Transferring calls to the correct individuals/departments Requirements: • A strong internet connection for the ability to work remotely, uninterrupted • 1+ Years of customer service experience/ call center experience • Excellent communication and problem solving skills • Strong computer skills • Ability to handle a fast-paced environment • Ability to self manage • Must live in Pennsylvania • Do you speak Spanish fluently? Benefits: • After 90 days of employment, participate in competitive medical, dental and vision insurance plans paid for by Tribeca Pediatrics or receive an additional benefit stipend of $600 per year • 401(k) Plan with 3% Safe harbor contribution from employer each year (employees who are eligible will receive an immediately vested contribution each year even if they do not contribute themselves to their 401K plan) • Accrue up to 16 days of PTO/ year with the ability to roll over unused days • Additional medical coverage buy up available through Sun Life • Exclusive access to preferred pricing for Pet Insurance Apply Now Apply Now