SMB Sales Associate

Goody has built the platform for modern gifting — we provide a seamless way to send trendy personal, employee & client gifts and swag in just a few clicks, no address required. Backed by $32.1 million in funding from Softbank, NEA, and other top-tier funds and angel investors, our team of 35 is on a mission to redefine the gifting experience. We partner with thousands of companies to take the hassle out of sending gifts and/or branded items through automation and HRIS integrations, and we even have the option to let clients give their recipients the unique experience of receiving “the gift of choice” among our great variety of brands + products.

Goody is seeking a results-oriented SMB Sales Associate to help support and drive new business growth across the small business and very small business segments. In this contractor role, you’ll focus on converting inbound interest, generating pipeline and closing new logos. You’ll play a critical role in introducing prospective customers to Goody’s platform, articulating value, and getting them to their first successful send.

This is a high-impact, hands-on role ideal for someone who thrives in a fast-paced startup, and who’s motivated by clear goals, creative problem-solving, and the opportunity to help build a repeatable go-to-market motion in a high-velocity sales setting. As a fully remote company, we are seeking excellent communicators who manage time well and can build trust and strong team camaraderie in a virtual setting.

You’ll report into the Sales Manager and collaborate closely with Marketing, Customer Success, and Product to deliver an exceptional experience to new prospects. This is a remote, contract-based position for individuals authorized to work in the U.S

Requirements

• Own the full sales cycle from inbound lead qualification to closing as well as outbounding for pipeline generation for net new customers within the SMB segment
• Drive consultative, solution-based conversations with small business prospects to understand their gifting needs and position Goody’s value
• Convert warm inbound leads, respond promptly to inquiries, and proactively nurture early-stage buyers to close
• Provide product demos, follow up with tailored recommendations, and guide prospects to their first purchase
• Collaborate closely with Customer Success and Customer Support to ensure a smooth post-sale handoff and customer onboarding experience
• Surface trends, buyer feedback, and objections to inform Marketing and Product
• Accurately track activity, pipeline, and deal progress in CRM (Salesforce)
• Follow established sales processes and contribute to the evolution of our SMB playbook
• Represent Goody with professionalism, enthusiasm, and a commitment to delivering value to every customer interaction

• 1+ years of experience in a sales or business development role, preferably in B2B SaaS, ecommerce, or a high-velocity transactional sales environment
• Proven track record of hitting or exceeding quota in a high-volume sales role
• Comfortable owning a pipeline, managing a high number of leads, and independently driving deals to close
• Strong written and verbal communication skills; able to quickly build trust with SMB buyers
• Familiarity with CRMs like Salesforce and sales intelligence and engagement tools like Gong, Apollo, Outreach, or similar
• Highly organized, detail-oriented, and self-motivated in a remote work environment
• Startup and e-commerce experience is a plus — we value scrappiness, initiative, and the ability to figure things out
• Ability to work independently as a contractor with clear deliverables and performance expectations

• This is a part-time contractor role requiring availability during core customer-facing hours: 10 AM–3 PM EST / 9 AM–2 PM PST, Monday through Friday (5 hours/day) and pays $35/hr USD
• Initial engagement is 25 hours per week, with the potential to transition into a full-time position based on performance and business needs
• Must be authorized to work in the U.S.