Job Description:
• Act as an operational leader in the region.
• Partner with Market Service Directors, Market Managers of Service Operations, and Sr. Director, Business Operations.
• Develop, lead, and execute initiatives that improve operational efficiency, service delivery, customer satisfaction, and financial performance.
• Coach and mentor operations roles within the region.
• Drive USCAN-wide growth and profitability initiatives.
• Manage inventory management, PM compliance, recall execution, and quality and compliance initiatives.
Requirements:
• Bachelor’s degree with 7+ years of operational experience in the technical, healthcare or business environment OR 9+ years of operational experience in the technical, healthcare or business environment
• Experience in an operations leadership role.
• 7+ years of healthcare experience
• Experience leading cross-functional operations teams
• Strong business acumen, including a strong financial and operational background.
• Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels.
• Exceptional interpersonal skills and as a change agent and process-oriented individual
• Ability to resolve complex issues within functional area and/or area of expertise.
• Ability to develop and execute priorities and approaches to meet objectives.
Benefits:
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan with employee and company contributions
• Life insurance
• Disability insurance
• Accident insurance
• Tuition reimbursement
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