This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Apply Now
Role Description
This role involves supporting the Professional Services and Customer Support functions within our global SaaS organization. You will play a critical role in driving financial insights, supporting strategic decision-making, and enhancing operational efficiency across our post-sales functions.
- Partner with leaders in Professional Services, Customer Support, and cross-functional teams (Sales, HR, Product) to provide financial insights, align goals, and support strategic planning.
- Lead forecasting, budgeting, and long-range planning processes for Services and Support functions.
- Analyze key performance metrics (utilization, billable hours, backlog, attach rates, customer satisfaction) to drive operational improvements.
- Develop and maintain financial models to support pricing, resource planning, and headcount optimization.
- Prepare and present monthly business reviews, variance analyses, and ad hoc reports to senior leadership, ensuring compliance with internal controls and audit requirements.
- Communicate effectively in both German and English with regional and global stakeholders.
Qualifications
- Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA or CPA/CMA is a plus.
- 4–6 years of experience in FP&A, preferably within a SaaS or technology company.
- Strong understanding of Professional Services and Customer Support business models.
- Advanced Excel and financial modeling skills; experience with Netsuite or similar FP&A tools is a plus.
- Proficiency in German and English (written and spoken) is required.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work independently in a fast-paced, global environment.
Company Description
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. We believe that inclusion is a fundamental cornerstone of our success and are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued.
Apply Now