Job Description:
• Build and maintain strong internal and external customer relationships.
• Maintain and update processes for filings to ensure compliance with regulations.
• Support agent, agency and adjuster licensing to ensure compliance with requirements.
• Handle escalations and guide team members.
• Track and implement departmental metrics.
• Assist with implementing audit processes.
• Take ownership in specialty areas within the department.
• Provide training and mentorship to department staff.
• Lead special projects related to changing regulations.
• Contribute to a positive work environment and cultural expectations.
Requirements:
• Some relevant work experience required.
• Tertiary Degree or equivalent combination of education and work experience.
Benefits:
• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
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Apply Now