Job Description:
• Prepares and performs internal quality audits, including but not limited to, electronic and paper medical records, recordings, and live audits
• Communicates and works with the team to resolve issues identified in the audit in a timely manner
• Assists with results interpretation and communication to market leadership
• Provides continuous quality improvement suggestions to leadership based on audit and reporting findings
• Provides support for focal audits, including design, implementation, reporting, and action planning structure
• Provides flex audit coverage for auditors
• Partners with auditors to evaluate market- and teammate-level opportunities for coaching and intervention
• Provides informal coaching and guidance to Auditors, and escalates performance issues to leadership
• Coordinates and helps lead monthly team meetings with the Clinical Quality Auditors, providing updates on team goals, progress toward those goals, and activities that impact the team
• Structures data requests, analyzes data, and performs root cause analysis
• Assists in the review of quality policies and processes governing IKC operations as deemed necessary by leadership
• Other duties, as assigned
Requirements:
• A.D.N degree from accredited school of nursing; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree
• Minimum of three (3) years’ healthcare experience; clinical operations experience preferred
• Prior audit or quality experience preferred
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook
• Travel required: up to 10%
Benefits:
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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