Air Charter Service (ACS) is a leading aircraft charter company providing passenger and cargo aircraft charters worldwide. The Sales Support role involves collaborating with a sales team to arrange group charters for elite clients, acting as a liaison between brokers, airlines, clients, and suppliers, while ensuring smooth operations throughout the flight process.
Responsibilities
- Act as the liaison between brokers, airlines, clients and suppliers
- Preparing flight briefs for clients
- Ensuring proper handover to brokers, airlines and operations
- Overseeing flight departures and flight riding on board charters
- Accurate data entry, logging of flight times
- Report and maintain information about flight updates and issues
- Complete flight documents for confirmed charters
- Updating the customers and brokers on the progress of the flight when necessary
- Resolving problems when necessary in the pre-flight arrangements, during the flight itself and during any post-flight work that needs to be completed
Skills
- Exceptional verbal and written communication skills
- Problem-solving skills
- Organized, strong attention to detail and the ability to prioritize
- Pro-active and self-starter
- Creative thinker
- Enjoys working in a collaborative environment
- Previous experience in a sales support and/or administrative role
- Previous aviation experience is a plus!
Benefits
- Affordable health, dental and vision insurance plans
- Retirement savings plan with generous employer match!
- Life insurance
- Paid maternity/paternity leave
- 22 days in annual leave
- Paid sick time
- Paid public holidays
- Additional paid leave for your birthday, wedding, moving house, holiday shopping and more
Company Overview
Air Charter Service (ACS) is an aircraft charter company offering passenger and cargo aircraft worldwide. It was founded in 1990, and is headquartered in Surbiton, Kingston upon Thames, GBR, with a workforce of 501-1000 employees. Its website is http://www.aircharterservice.com.
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