Note: The job is a remote job and is open to candidates in USA. QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. The Senior Project Manager will lead end-to-end ERP implementation projects, applying project management methodologies to ensure timely and budget-conscious delivery, while coordinating cross-functional teams and driving customer adoption.
Responsibilities
• Lead end-to-end ERP implementation projects from initiation through go-live and post-deployment stabilization
• Apply PMI project management methodologies (Initiating, Planning, Executing, Monitoring & Controlling, Closing) to ensure predictable, on-time, and on-budget delivery
• Define and manage project scope, schedule, budget, risks, assumptions, and dependencies in alignment with the Statement of Work
• Establish and maintain integrated project plans, including milestones, deliverables, resource assignments, and critical paths
• Enforce formal change control processes to ensure all scope changes are documented, estimated, approved, and tracked
• Facilitate project governance, including steering committee meetings, executive communications, and formal project status reporting
• Participate in and deliver internal and customer-facing project reviews, including financial, delivery, and risk assessments
• Coordinate cross-functional teams (functional consultants, technical resources, client stakeholders, and third-party vendors)
• Ensure deliverables meet defined acceptance criteria and quality standards before the customer signs off
• Proactively identify, escalate, and resolve project risks and issues using structured mitigation and contingency planning
• Drive customer adoption and readiness through effective planning of testing, training, cutover, and go-live activities
• Align service delivery with ITIL principles, particularly around incident, change, and release management during deployment
• Maintain accurate project documentation and ensure compliance with internal delivery standards and contractual obligations
• Leverage Professional Services Automation (PSA) systems (e.g., Certinia or equivalent) for project financials, forecasting, resourcing, and billing accuracy
Skills
• Minimum 8 years of experience leading ERP implementations, preferably in manufacturing, distribution or supply-chain environments
• Proven experience managing enterprise-level ERP projects (QAD; SAP, Oracle, or similar ERP experience acceptable)
• Based in or supporting customers in the East and Central regions of the United States
• Excellent verbal and written communication skills, with the ability to engage executive and operational stakeholders
• Highly organized, detail-oriented, and capable of managing multiple concurrent projects
• Willingness and ability to travel up to 50% as required by project needs
• Strong customer-facing skills with a consultative, results-driven mindset
Benefits
• Medical, dental and vision coverage
• 401(k) plan with company match
• Short-term and long-term disability coverage
• Life insurance
• Unlimited paid-time off
• Parental leave
• Well-being programs
Company Overview
• QAD offers cloud-based enterprise manufacturing and supply chain solutions. It was founded in 1979, and is headquartered in Santa Barbara, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.qad.com.
Company H1B Sponsorship
• QAD has a track record of offering H1B sponsorships, with 3 in 2025, 2 in 2024, 2 in 2023, 7 in 2022, 8 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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