Note: The job is a remote job and is open to candidates in USA. Creatio is one of the fastest-growing enterprise SaaS companies, headquartered in Boston, with a global team of 700 dedicated professionals. They are seeking a Senior Partner Account Manager to manage relationships with GSIs and strategic partners across the Americas, focusing on partner health, retention, and growth.
Responsibilities
• Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners’ day-to-day needs
• Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
• Managing renewals of annual agreements
• Performing quarterly business reviews both onsite and remotely
• Delivering satisfied partner relationships that result in references, case studies, and renewals
• Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction
• Lead generation process
• Lead the qualification process with the partner
• Sales strategy discussion
• Meeting confirmation and participation with a client
• Tight collaboration with the sales team for the fastest progress
• Deep search in social media and identify/contact potential partners for new business opportunities
• Acquire new target partners and supervise the onboarding provision
Skills
• Minimum 8-10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement
• Experience in managing GSI partner accounts, such as: Deloitte, TCS, Infosys
• Excellent interpersonal skills and an ability to build strong relationships with partners
• Strong personal network within the region
• Driven, highly motivated, and passionate about sales
• Fluent in English — both verbal and written
• Understanding of CRM and BPM applications, experience in executing business solutions
• Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint
• Strong analytical and problem-solving skills
• Exceptional organizational and communication skills — both verbal and written
• Comfort working in a fast-paced, ever-changing environment
• Successful multi-tasker with the ability to act autonomously
• Ability to identify and focus on their highest-revenue potential partners
• Understand key industry trends and dynamics
• Able to build and maintain lasting relationships with partners
• Strategic thinking
• Self-motivated, with high energy and an engaging level of enthusiasm
• High level of integrity and work ethic
• Result-driven
• Professional sales training would be an advantage, but not essential
Benefits
• Several options for medical insurance together with our medical partner
• Competitive pay
• Paid leave options for life-qualifying events, sicknesses, etc.
Company Overview
• Agentic CRM & Workflow Platform with No-Code and AI at Its Core It was founded in 2014, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.creatio.com.
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