Note: The job is a remote job and is open to candidates in USA. Genea is a company focused on providing exceptional customer support in their Submeter Billing department. The Invoicing Specialist I will assist in ensuring accuracy and completeness in data entry and validation, while providing professional support to various stakeholders.
Responsibilities
- Compute and perform quality control on invoices
- Learn and apply business rules for identifying and resolving data quality issues
- Communicate and coordinate with other teams and departments within the company
- Accurately input and analyze customer, financial and technical data into computer systems in a timely manner
- Transform data into required formats (Excel and company software)
- Provide professional and courteous support and service for all staff, clients, potential clients, subcontractors, and other various parties via email and phone
- Track stage of assignments in Monday.com
- Communicate with other staff members regarding availability to perform additional tasks
- Provide training assistance to entry-level team members
- Assist with the coordination and prioritization of assignments for Invoice Support Specialist / entry-level Invoice Specialists
- Participate in company / team meetings and frequently lead team meetings
- Assist senior staff with projects and tasks
- Assist with efforts to streamline processes
- Provide courteous and helpful direction for clients and tenants to the party that they need to speak with
- Perform other related duties as assigned by management
Skills
- Associate degree or equivalent from a two-year college or technical school, or 1-2 years' related experience and/or training, or equivalent combination of education and experience
- Computer skills required: Strong general computer skills, Microsoft Office, etc
- High level of proficiency in Microsoft Excel
- Strong math skills
- Deductive reasoning skills
- Capacity to absorb large amounts of technical knowledge
- Affinity for collaborating thoughtfully with a team
- Intelligence, curiosity, diligence, integrity
- Excellent communication skills - written, verbal, presentation and listening
- Commitment to both personal and team excellence, as shown by a pattern of achievement
- Excellent organizational and analytical skills with a high level of attention to detail
Benefits
- Medical, dental, and vision insurance
- Flexible spending accounts (FSA)
- Life insurance
- Accidental death and dismemberment (AD&D) insurance
- Long-term disability (LTD) coverage
- Paid time off (PTO)
- 401(k) retirement savings plan
Company Overview
Genea provides cloud-based software platform services. It was founded in 2006, and is headquartered in Irvine, California, USA, with a workforce of 51-200 employees. Its website is https://www.getgenea.com/.
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